People Experience & Development Lead

13 hours, 49 minutes ago
Full-time
Lead
Operations
pawaPay

pawaPay

pawaPay is a leading mobile money payment aggregator in Africa, providing a single API integration that enables businesses to collect and send payments across more than 15 countries while eliminating chargeback risks and declined transactions.

Banks
11-50
Founded 2020
$9M raised

Description

  • Design, build and maintain AI agents, automations and workflows across People and Talent platforms.
  • Own people platforms and underlying data, integrating systems and implementing controls to prevent payroll and compliance errors.
  • Lead the employee lifecycle experience across development, internal mobility and offboarding, aligned with onboarding.
  • Run compensation and levelling processes end to end, including market mapping, total-reward visibility and manager training.
  • Lead engagement surveys, drive follow-through on commitments and use performance data to improve recognition and reward practices.
  • Coach managers and employees through complex people matters, including parental leave, bereavement, relocation, underperformance and casework.
  • Maintain cross-market policies and centralize, template and automate complex employment contracts.
  • Build remote-team culture rituals and design and deliver lifecycle training.
  • Provide ad hoc local support for offices or events where based.

Requirements

  • Significant employee lifecycle experience in a fast-growing, international business; remote-first and multi-jurisdiction experience is preferred.
  • Experience designing or improving employee experiences with demonstrable outcomes.
  • Experience owning and integrating HR platforms and independently building automations, AI agents and workflows.
  • Daily working experience with AI tools such as Claude.
  • Strong numerical and data-analysis capability to identify experience gaps, recommend changes and measure impact.
  • Hands-on experience with job architecture, market benchmarking, compensation cycles and manager pay conversations.
  • Experience coaching managers on performance and sensitive employee situations.
  • Working knowledge of employment practices across multiple countries, including drafting and managing employment contracts.
  • Experience translating engagement survey findings into completed actions and designing impactful training.
  • Experience in African markets, a recognized local HR qualification and an active people-community network are preferred.

Benefits

  • Competitive remuneration.
  • 35 days of paid leave per year, including public holidays, plus additional leave benefits.
  • Remote work with colleagues across Europe, Africa and Asia.
  • Opportunity to support financial access across Africa.
  • Career growth in a fast-scaling company.
  • Collaborative, diverse team and opportunity to shape company culture.

Interested in this position?

Apply directly on the company website

Apply Now

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