People Operations Manager

1 day, 23 hours ago
Full-time
Mid Level
HR and Recruiting
Pavago

Pavago

Pavago specializes in connecting small and medium-sized businesses with skilled offshore talent from Pakistan and Latin America, offering a streamlined recruitment process that enables the hiring, onboarding, and payment of remote employees at signific...

IT Services
Founded 2023

Description

  • Build and manage multi-channel recruitment pipelines for hourly hospitality and leadership roles across hotel locations.
  • Design and maintain digital pre-boarding, onboarding workflows, SOP libraries, and standardized HR documentation.
  • Lead performance management, employee development, corrective-action processes, and compliant separations.
  • Own end-to-end payroll processing, including timecard, overtime, labor-cost, and record reviews.
  • Manage employee benefits and support compliance with employment regulations across jurisdictions.
  • Develop employee recognition, engagement, career-growth, and retention initiatives.
  • Coach hotel managers on feedback, performance documentation, workforce needs, and employee relations.
  • Partner with executive leadership on workforce planning, people strategy, and operational scaling.
  • Report insights on recruitment, retention, labor costs, and employee performance, and improve HR processes.

Requirements

  • 3+ years of hands-on experience in People Operations, HR Generalist, or Talent Acquisition roles.
  • Experience supporting multi-site operations in hospitality, retail, customer service, or another fast-paced environment.
  • Understanding of hospitality staffing, frontline operations, and employment compliance.
  • Demonstrated end-to-end payroll management experience.
  • Experience with HRIS and payroll platforms such as Paylocity.
  • Experience using Notion and Google Workspace, with the ability to learn new tools quickly.
  • Strong written and verbal communication skills in English and Spanish.
  • Knowledge of performance management, employee relations, onboarding, and HR documentation.
  • Ability to communicate effectively with executive leadership and frontline employees.
  • Ability to work consistently during U.S. Central Time hours with a private workspace, 50 Mbps upload/download internet, and documented power and connectivity backup plans.

Interested in this position?

Apply directly on the company website

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