CCM PreSales Engineer

49 minutes ago
Full-time
Junior
Customer and Technical Support
PartnerOne

PartnerOne

PartnerOne specializes in enterprise software solutions that manage extensive data environments through hyper automation, virtualized cloud storage, artificial intelligence, and metadata analytics, serving many of the world's largest corporations.

Media
51-250

Description

  • Serve as the primary technical contact throughout sales cycles, supporting evaluations, proposals, RFP responses, and technical documentation.
  • Design, deploy, and manage product evaluations and proofs of concept, demonstrating solution effectiveness and economic value.
  • Assess customer requirements and infrastructure to propose tailored solutions and support sales negotiations and compliance investigations.
  • Build trusted relationships with customer stakeholders and act as the commercial contact for critical support cases.
  • Qualify inbound inquiries, document interactions in the CRM, and route qualified leads to sales representatives.
  • Collaborate with sales, marketing, product management, professional services, development, and support teams to advance opportunities.
  • Deliver technical presentations, product demonstrations, training, webinars, seminars, and customer events.
  • Participate in trade shows, conferences, and other industry events to promote solutions and generate leads.
  • Collect customer feedback and market insights to inform product development, positioning, and new product or service opportunities.
  • Participate in sales reviews, forecasting, pipeline reviews, strategic planning, and governance activities.

Requirements

  • 2+ years of implementation experience with a Customer Communications Management product in sectors such as financial services, banking, insurance, healthcare, or the public sector.
  • 2+ years of experience in sales engineering, technical presales, product management, or a similar software-industry role.
  • Excellent communication, listening, and presentation skills, with the ability to explain complex concepts to technical and non-technical audiences.
  • Strong knowledge of document management practices, related software products, and software implementation methods.
  • Experience with modern software architectures and technologies, including SaaS and microservices.
  • Proven ability to conduct effective product demonstrations and proofs of concept.
  • Track record of supporting successful sales cycles and achieving sales targets.
  • Willingness to travel for customer meetings and industry events.
  • Collaborative team-player mindset with a willingness to share knowledge and inspire others.

Benefits

  • Estimated compensation of $85,000–$120,000 CAD, based on local market benchmarks and relevant experience.

Interested in this position?

Apply directly on the company website

Apply Now

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