RemoteLeaf Logo
Log in Sign up

Join Our Talent Community: Account Manager

2 months, 1 week ago
United States
Full-time
Senior
Account Manager
Sales and Business Development
CRM
Apply Now
Panopto

Panopto

Panopto is a leading video platform offering secure multimedia knowledge capture solutions for businesses and universities worldwide.

Media
51-250
Founded 2007
$8M raised
View All Jobs 14

Description

  • Manage the software renewal process for assigned accounts to ensure timely and successful contract renewals.
  • Proactively engage clients to drive product adoption and usage, address concerns, and ensure customer satisfaction and retention.
  • Negotiate renewal terms, pricing, and contractual agreements in partnership with legal and finance teams.
  • Identify, pursue, and close upsell and cross-sell opportunities to achieve assigned quarterly and annual sales targets.
  • Conduct product demonstrations and presentations to showcase the value and benefits of recommended software enhancements.
  • Develop account plans and strategies, monitor account usage, health, revenue performance, and customer satisfaction metrics.
  • Provide accurate sales forecasts and pipeline updates using CRM tools and reporting systems.
  • Conduct market research and competitive analysis, and collaborate with marketing to develop targeted campaigns and sales materials.
  • Serve as the primary point of contact for assigned accounts and coordinate with Customer Support, RevOps, Professional Services, and Implementation teams to ensure customer success.

Requirements

  • Bachelor's degree in business, marketing, or a related field (preferred).
  • 5 years of sales or account management experience, preferably in the software industry or with enterprise, higher education, or K-12 markets.
  • Proven track record of meeting or exceeding sales targets and quotas.
  • Strong negotiation, presentation, and communication skills.
  • Excellent relationship-building and customer service abilities.
  • Ability to understand complex software solutions and articulate their value to clients.
  • Proficiency with CRM software and sales productivity tools.
  • Self-motivated, goal-oriented, able to work independently, and willing to take on additional duties as needed.
  • Willingness to travel up to 25% to client sites or industry events.

Benefits

  • Anticipated base salary range $70,000–$80,000 USD with eligibility for commission under the Sales Commissions Plan and on-target earnings (OTE).
  • Competitive Total Rewards package including enrollment in health insurance and flexible spending accounts.
  • Retirement savings plans and life and disability insurance programs.
  • Paid and unpaid time away from work (PTO) and other leave programs.
  • Remote-first, flexible work environment with eligibility to work remotely and hybrid options requiring occasional trips to Pittsburgh or local international offices.
  • Commitment to pay equity and transparency (no salary negotiations beyond the established range).

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Element

Account Manager

Element 51-250 Communications Equipment

Element is seeking an Account Manager to own and grow existing customer relationships for its Matrix-based secure messaging platform, with a focus on renewals, expansion, and commercial value realization.

Germany Full-time Senior Account Manager
$76k-$86k
33 minutes ago
Keywords Studios

Business Development Manager - Media & Entertainment

Keywords Studios 10K-50K Internet Software & Services

Keywords Studios is hiring a Business Development Manager in Los Angeles to grow Audio Development and Audio services business across media, entertainment, and video games clients within its global services platform.

United States Full-time Senior Account Manager Business Development
35 minutes ago
CannonDesign

Commercial Market Leader I

CannonDesign 1K-5K Professional Services

CannonDesign is seeking a Commercial Market leader for the Western Region in California to drive market growth, client engagement, team development, and financial performance across a diverse portfolio of commercial design work.

United States Full-time Lead Account Manager Business Development
$129k-$161k
1 hour, 15 minutes ago
Aleph Group

Client Partner - Microsoft

Aleph Group 251-1K Media

Aleph is hiring a remote Client Partner to represent Microsoft Advertising in Portugal, managing client relationships and driving revenue growth through advertising solutions for agencies and advertisers.

Portugal Full-time Senior Account Manager Business Development
1 hour, 48 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers