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Senior Revenue Operations Analyst

2 hours, 38 minutes ago
United States
Full-time
Senior
Sales Operations
Sales and Business Development
Looker Mode Salesforce SQL Tableau
Apply Now
Packback

Packback

Packback is an education technology company based in Chicago, Illinois, offering Packback Questions, an AI-supported online discussion platform that enhances student curiosity, communication, and critical thinking skills through scalable asynchronous d...

Internet Software & Services
51-250
Founded 2014
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Description

  • Independently query, validate, and analyze revenue data using SQL to support forecasting, pipeline management, GTM performance analysis, and executive reporting.
  • Own end-to-end analysis of sales, retention, expansion, and customer success funnels to identify bottlenecks, inefficiencies, and revenue leakage.
  • Translate CRM, product, and financial data into actionable recommendations for senior leadership and the executive team.
  • Develop, maintain, and evolve executive, senior management, team lead, and individual performance dashboards and reports in Salesforce and Lightdash.
  • Define, track, and interpret key revenue KPIs and communicate trends, risks, and opportunities clearly to stakeholders.
  • Act as a strategic thought partner to senior Sales, Customer Success, Finance, and Executive leaders on data-backed planning and decision-making.
  • Lead cross-functional RevOps initiatives from problem definition through solution design and implementation.
  • Evaluate and recommend improvements to processes, systems, data collection, forecasting methods, territory models, and funnel design.
  • Present complex analyses and recommendations to C-suite and senior leadership audiences in a concise, compelling manner.
  • Mentor and coach junior Revenue Operations team members while supporting revenue team leaders with self-serve insights and operational guidance.

Requirements

  • 5+ years of experience in Revenue Operations, Sales Operations, or analytics roles supporting revenue teams.
  • 3+ years of experience building executive-ready dashboards in Lightdash or similar BI tools such as Looker, Tableau, or Mode.
  • Advanced SQL proficiency with experience querying large datasets and performing complex funnel, pipeline, and performance analysis.
  • Advanced Salesforce experience, including data model understanding, reporting, dashboards, pipeline management, and forecast support.
  • Experience working in SaaS and/or Higher Education is strongly preferred.
  • Proven experience analyzing end-to-end sales and customer success funnels and presenting data-backed insights to senior leadership and C-suite.
  • Demonstrated ability to independently lead RevOps initiatives from problem definition through implementation with measurable business impact.
  • Experience mentoring or coaching junior analysts or RevOps team members.
  • Must be authorized to work for any employer in the U.S. without sponsorship.
  • Must be able to work from one of the following states: AL, AR, AZ, CA, CO, CT, FL, GA, HI, IA, IL, IN, KY, MA, MD, MI, NJ, NC, NY, OH, PA, RI, SC, TX, VA, WA, WI.

Benefits

  • Salary of $73,000-$85,000 annually.
  • Annual bonus target of 10%.
  • 12 weeks of paid leave for welcoming new children.
  • Multiple health and welfare benefit options, including medical, dental, and vision coverage.
  • 401(k) plan with employer matching.
  • Flexible and remote work opportunities.
  • Unlimited paid time off (PTO).
  • Employer Assistance Program (EAP).
  • Calm and DoorDash subscriptions.

Interested in this position?

Apply directly on the company website

Apply Now

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