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Enterprise Workflow Architect

3 weeks, 5 days ago
United States
Full-time
Lead
Solutions Architect
Software Development
Computer Vision ERP IoT NetSuite Oracle SAP
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PackageX

PackageX

PackageX: Transforming logistics with AI-powered cloud platform for end-to-end efficiency in operations.

Professional Services
11-50
Founded 2018
View All Jobs 4

Description

  • Lead customer workflow discovery and process mapping across enterprise sites and operations.
  • Translate customer requirements into PackageX workflow designs, configurations, and production-ready solutions.
  • Support pre-sales solution design, demos, pilots, and technical validation.
  • Configure workflows, rules, forms, logic, automations, and other platform components.
  • Own implementation support from pilot setup through testing, rollout, and go-live.
  • Serve as the technical point of contact for customers during solution design and deployment.
  • Troubleshoot workflow, configuration, data, integration, and operational issues.
  • Document requirements, assumptions, dependencies, configuration logic, and implementation decisions.
  • Partner with Product, Engineering, AI, Sales, and Implementation teams to close technical gaps and improve handoffs.
  • Identify reusable workflow patterns and help build repeatable playbooks by industry and use case.

Requirements

  • 5–8 years of experience in solutions architecture, enterprise implementation, workflow design, technical consulting, field deployment, product consulting, business systems consulting, or hands-on solution engineering.
  • Experience working directly with enterprise customers.
  • Experience configuring or implementing enterprise software platforms from solution design through go-live.
  • Strong understanding of operational workflows, systems, data flows, integrations, and implementation dependencies.
  • Comfort with APIs, integrations, enterprise systems, configuration logic, workflow automation, and technical documentation.
  • Ability to translate customer operations into scalable workflow and system designs.
  • Strong communication skills with both business and technical stakeholders.
  • Comfortable working on customer sites and in fast-moving, ambiguous environments.
  • Strong curiosity about logistics, supply chain, manufacturing, warehousing, retail, and physical operations.
  • Preferred experience with logistics, supply chain, manufacturing, warehouse operations, 3PL, distribution, retail operations, or field operations.
  • Preferred experience with WMS, TMS, ERP, NetSuite, AS400, SAP, Oracle, Manhattan, Blue Yonder, or similar systems.
  • Preferred experience with AI, computer vision, workflow automation, robotics, IoT, or physical operations technology.
  • Preferred experience in field deployment, solution engineering, technical implementation, or hands-on platform configuration roles.
  • Preferred experience supporting enterprise pilots, demos, implementations, readouts, and rollouts.

Benefits

  • Target base salary of $150,000–$175,000 depending on experience, qualifications, and location.
  • Expected total compensation of $165,000–$200,000 OTE based on performance.
  • Performance-based bonus tied to workflow quality, pilot execution, implementation success, time-to-go-live, customer technical satisfaction, and production rollouts.
  • Meaningful equity grant.
  • Competitive medical, dental, and vision insurance.
  • 401(k) plan.
  • Paid time off and company holidays.
  • Remote or hybrid work flexibility depending on location and business needs.

Interested in this position?

Apply directly on the company website

Apply Now

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