RemoteLeaf Logo
Log in Sign up

Lifecycle Operations Manager

1 week, 5 days ago
United States
Full-time
Lead
Email Marketing Manager
Marketing and Growth
CRM HTML
Apply Now
OURA

OURA

Oura Ring: The world's first wellness ring for accurate sleep and activity tracking, empowering users to make optimal daily choices for improved performance and well-being.

Health Care Providers & Services
251-1K
Founded 2013
$159M raised
View All Jobs 30

Description

  • Define and own the technical roadmap for the lifecycle tooling ecosystem, including data stability, governance, and documentation.
  • Lead cross-functional work to define and maintain source-of-truth lifecycle data models for events, attributes, segments, composite scores, and propensity models.
  • Architect AI-driven automation workflows and internal tools to reduce repetitive production work and improve operational efficiency.
  • Create and maintain documentation for journeys, data dependencies, and operational workflows.
  • Evaluate and onboard new lifecycle capabilities, such as additional channels and integrations, while balancing impact and complexity.
  • Collaborate with lifecycle marketers to translate journey briefs into robust, testable flows in Braze or equivalent platforms.
  • Implement and manage scalable templates, modular components, reusable logic, and sending-rule guardrails.
  • Operationalize A/B and multivariate testing, including audience setup, randomization, holdouts, and measurement instrumentation.
  • Partner with analytics and data science to define experiment frameworks, prioritize personalization tests, and operationalize outputs into journeys.
  • Own lifecycle operations reporting, including journey health, delivery and error monitoring, and experiment status dashboards.
  • Identify opportunities to simplify or consolidate journeys based on performance and operational complexity.

Requirements

  • 8+ years of experience in lifecycle or CRM operations.
  • Proven experience scaling CRM or MarTech platforms such as Braze for millions of active users, ideally in a subscription or membership-based model.
  • Hands-on experience with a marketing automation platform and configuring personalized journeys.
  • Strong understanding of experiment design, including control vs. test, holdouts, key metrics, and bias avoidance.
  • Experience partnering with data and engineering teams on integrations, advanced data models, and troubleshooting.
  • Ability to manage multiple initiatives and cross-functional partners in parallel with strong prioritization and communication.
  • Excellent problem-solving and debugging skills, with comfort owning issues end to end until resolved.
  • Technical proficiency with HTML and templating logic such as Liquid, including reading, writing, and debugging dynamic content and personalization rules.

Benefits

  • Competitive salary and equity packages.
  • Health, dental, and vision insurance, plus mental health resources.
  • An Oura Ring and employee discounts for friends and family.
  • 20 days of paid time off, 13 paid holidays, and 8 days of flexible wellness time off.
  • Paid sick leave.
  • Paid parental leave.
  • Market-based pay with location-based salary tiers: Region 1 $143,650-$169,000; Region 2 $130,050-$153,000; Region 3 $117,300-$138,000.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Hire Hawk

Amazon Demand Planning & Inventory Manager (Remote) | LATAM

Hire Hawk

HireHawk is seeking a remote Amazon Demand Planning & Inventory Manager to oversee forecasting, replenishment, and inventory optimization across multiple Amazon marketplaces for U.S. companies.

Colombia El Salvador Honduras Mexico Argentina Full-time Lead Operations Manager
$18k-$26k
GCP Looker NetSuite
16 hours, 38 minutes ago
Weekday

UK-Based Restaurant and Hospitality Technology Experts

Weekday 11-50 Construction & Engineering

A research client is seeking experienced UK restaurant and hospitality professionals for a remote, project-based consulting assignment on restaurant operations, POS systems, and hospitality technology platforms.

United States United Kingdom Contract Senior Operations Manager Product Manager
$0k-$0k
16 hours, 53 minutes ago
J

CVM/ Lifecycle Marketing Lead

JobHire.AI 11-50 Software Development

JobHire.AI is hiring a Remote CVM Lead for the US market to build and own lifecycle marketing that improves conversion, retention, reactivation, and add-on revenue across the subscription funnel.

Cyprus Full-time Senior Email Marketing Manager
$48k-$84k
CRM Email Marketing SQL
16 hours, 53 minutes ago
Morgan & Morgan

Regional Director

Morgan & Morgan 1K-5K Specialized Consumer Services

Morgan & Morgan is hiring a Regional Director to lead personal injury operations in a region, overseeing financial and operational performance while partnering with attorneys and support teams to drive growth and client results.

United States Full-time Lead Operations Manager
$175k-$200k
Salesforce
16 hours, 53 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers