Data Operations Specialist

23 hours, 12 minutes ago
Full-time
Junior
Data Science and Analytics
Ottimate

Ottimate

Ottimate, formerly known as Plate IQ, offers AP Automation AI Software that revolutionizes the invoice lifecycle with detailed GL mapping and deep learning AI. Their solutions cover End to End AP Automation, Invoice Automation, Payment Automation, and ...

IT Services
$164M raised

Description

  • Own end-to-end processing, review, and validation of invoice data across multiple systems.
  • Monitor complex data workflows, identify root causes of discrepancies, and implement corrective actions.
  • Lead reporting, advanced data analysis, and performance tracking for key business metrics.
  • Write and optimize complex SQL queries to extract, analyze, and validate data.
  • Partner with cross-functional teams and stakeholders to design and implement process improvements.
  • Identify and help build automation solutions to reduce manual effort and improve efficiency.
  • Document standard operating procedures and train junior team members.
  • Serve as an escalation point for data issues, system concerns, and cross-team troubleshooting.
  • Act as a primary point of contact for customer inquiries related to data accuracy, reporting, and system issues.
  • Communicate with customers through tickets to gather requirements, clarify needs, explain findings, and recommend improvements.

Requirements

  • 2-3 years of experience in data operations, analytics, or a similar role.
  • Proficiency in SQL.
  • Strong track record of managing customer relationships or escalations.
  • Comfortable communicating directly with customers via email and phone.
  • Excellent attention to detail and an ownership mentality around data accuracy.
  • Ability to manage multiple priorities, projects, and deadlines with minimal supervision.
  • Strong analytical, critical-thinking, and problem-solving skills.
  • Experience working with large datasets.
  • Detail-oriented, analytical, and experienced with customer-facing work.
  • Open to applicants who do not meet 100% of the listed qualifications.

Interested in this position?

Apply directly on the company website

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