Senior Analyst, Revenue Strategy and Operations

2 hours, 47 minutes ago
Full-time
Senior
Data Science and Analytics
OpenTable

OpenTable

OpenTable is a leading provider of free, real-time online restaurant reservations for diners and reservation and guest management solutions for restaurants. With millions of diners and tens of thousands of restaurants, OpenTable empowers the dining exp...

Consumer Services
1K-5K
Founded 1998
$48M raised

Description

  • Conduct advanced analytics to support global Sales, Services, and Marketing decisions and monitor key performance metrics.
  • Prepare and present analyses, narratives, dashboards, and reports for audiences ranging from field teams to senior leadership.
  • Translate data sets into actionable insights and recommendations for sales, marketing, and operations stakeholders.
  • Manage strategic relationships with sales leaders and support key initiatives across multiple business segments.
  • Handle inbound requests from the Global Restaurant Sales and Services team for ad hoc analyses, reporting, and process improvements.
  • Partner with Salesforce and BI teams to implement process and data optimizations.
  • Build and maintain financial models, forecasts, and dashboards for different business scenarios.
  • Own Salesforce data stewardship, dashboard and report upkeep, end-user support, and documentation management.

Requirements

  • 3-5+ years of experience in analytics, including at least 2 years leading analytics efforts within an organization.
  • Experience manipulating large data sets to identify trends and make recommendations.
  • Strong SQL skills and experience designing and developing ETL processes.
  • Experience with Snowflake or another relational database.
  • Advanced proficiency with data visualization tools such as Preset, Power BI, or Tableau to build self-serve dashboards.
  • Advanced Excel or Google Sheets skills, including pivot tables, V/XLOOKUP, and INDEX/MATCH.
  • Experience with Salesforce and BI tools such as Preset, Tableau, Power BI, or Looker highly preferred.
  • Finance, analytics, or strategy background highly preferred.
  • Operational experience improving efficiency, utilization, and scale initiatives.
  • Experience with Google Analytics, Google Ads, and Google Search is a plus.
  • Experience with marketplace dynamics, pricing analysis, LTV/CAC, commission/incentives, or sales territory management is a plus.
  • Strong communication, project management, problem-solving, negotiation, and stakeholder management skills.
  • Ability to work in ambiguity, manage competing priorities, and take ownership in a fast-paced environment.
  • Proactive use of AI and automation tools to accelerate analysis and operationalize repeatable workflows.
  • Understanding of the sales process within OpenTable or equivalent sales process experience.

Benefits

  • Remote role to start with a transition to hybrid in-office 2 days per week in downtown Toronto.
  • Expected compensation of $84,000-$95,000 CAD, including commission and/or bonuses.
  • Annual bonus eligibility.
  • Private health and dental insurance, plus health benefits and a flexible spending account.
  • 20 days of paid time off, plus paid sick leave, medical leave, bereavement leave, floating holidays, and paid holidays.
  • Paid parental leave benefits.
  • Work from (almost) anywhere for up to 20 days per year.
  • Mental health and well-being support, including company-paid therapy sessions, Headspace, and an annual company-wide week off.
  • Career growth support, including Development Dollars, leadership development, and access to thousands of on-demand e-learnings.
  • Travel discounts, employee resource groups, retirement benefits, and life and disability insurance.

Interested in this position?

Apply directly on the company website

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