Customer Business Manager, Whole Foods Market

6 hours, 56 minutes ago
Full-time
Senior
Business Intelligence
Once Upon a Farm

Once Upon a Farm

Once Upon a Farm provides organic, non-GMO, dairy-free snacks and baby food through cold-pressed pouches and plant-rich meals, fostering a lifelong love for healthy eating from the start.

Beverages
11-50
Founded 2012
$85M raised

Description

  • Support annual sales, distribution, market share, and profitability targets across product categories.
  • Develop and execute Whole Foods Market joint business plans and 24-month selling priorities.
  • Lead the UNFI relationship and strengthen collaboration among Once Upon a Farm, Whole Foods Market, and UNFI.
  • Support new product launches, line extensions, promotional initiatives, and category reviews.
  • Manage merchandising programs, trade investments, promotional calendars, inventory positioning, signage, and secondary displays.
  • Analyze Nielsen, Whole Foods Market Vendor Central POS, and UNFI data to identify growth opportunities.
  • Monitor sales, share, ACV, margin, supply, fill rates, spoilage, and promotional lift KPIs.
  • Develop scorecards, business reports, category stories, retailer presentations, and actionable recommendations.
  • Coordinate cross-functional launch readiness and go-to-market strategies across sales, marketing, operations, and insights teams.
  • Drive omnichannel growth across Whole Foods stores, Amazon, digital, social, and shopper marketing channels.

Requirements

  • 5+ years of retail sales experience, including 3+ years supporting Whole Foods Market and working with UNFI.
  • Bachelor’s degree in business, marketing, or a related field, or equivalent professional experience.
  • Experience with CPG companies or relevant retailer environments, preferably across both large and small organizations.
  • Proven success exceeding sales targets through cross-functional collaboration.
  • Strong strategic, analytical, planning, organizational, communication, and executive presentation skills.
  • Experience leading cross-functional initiatives and managing trade budgets and promotional ROI.
  • Expertise in Whole Foods Market, Amazon, and digital retail ecosystems, including managing .com content.
  • Knowledge of retail execution, forecasting, inventory management, data-driven selling, and go-to-market execution.
  • Proficiency with Microsoft Suite, Outlook, Slack, AI tools, and other professional platforms.
  • Must reside in the United States; visa sponsorship is unavailable. Travel is up to 10% from Austin or up to 20% from elsewhere, with occasional company gatherings.

Benefits

  • $110,000–$130,000 annual salary, with potential bonus, stipends, equity, and role-specific perks.
  • Remote-first work environment with remote-life, wellness, auto, cell, and internet stipends.
  • Annual bonus and 401(k) program with a 4% company match after three months.
  • Unlimited PTO, paid volunteer time, and paid civic leave.
  • Medical, dental, and vision insurance, including 100% employee coverage on select plans.
  • Up to 18 weeks of paid parental leave plus return-to-work and breastfeeding support.
  • Quarterly product deliveries, employee discounts, life insurance, FSAs/HSAs, and an employee assistance program.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Client Account Manager II

Pinterest 5K-10K Internet Software & Services

Pinterest is seeking a Client Account Manager II in Buenos Aires to support Mercado Libre’s Hispanic LATAM business by driving campaign execution, optimization, measurement, and client growth.

6 hours, 10 minutes ago

Account Management Director

Raydar Professional Services

The company is hiring an Account Management Director to lead strategic OEM relationships for advanced AR hardware, coordinating technically complex product-development programs from qualification through scaled production.

Augmented Reality
6 hours, 55 minutes ago

Account Manager

Cloudbeds 251-1K Internet Software & Services

Cloudbeds is seeking a remote Account Manager to support a portfolio of LATAM hospitality customers, strengthen relationships, improve platform adoption, retain accounts, and identify expansion opportunities.

CRM HubSpot Machine Learning Salesforce
6 hours, 56 minutes ago

Key Account Manager

Concert Health 251-1K Health Care Providers & Services

Concert Health is seeking a Key Account Manager to own strategic healthcare partnerships, combining day-to-day relationship management, account expansion, and provider onboarding within a focused portfolio of complex accounts.

Salesforce
6 hours, 56 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers