Senior VIP Relationship Manager

16 hours, 17 minutes ago
Full-time
Senior
Customer and Technical Support
OKX

OKX

OKX operates as a leading cryptocurrency exchange, providing users with a platform to buy, sell, and trade various digital assets such as Bitcoin, Ethereum, and XRP, while also offering tools for exploring Web3, decentralized finance (DeFi), and non-fu...

Diversified Financial Services
1K-5K
Founded 2017

Description

  • Maximize regional revenue through onboarding and retention of VIP clients.
  • Formulate AUM strategy and revenue optimization plans based on OKX's product offering in Europe.
  • Work closely with local executive leadership to contribute to the company's strategic direction.
  • Lead partnership development across Europe by identifying suitable partners and executing negotiations.
  • Manage relationships with high-net-worth individuals and key clients to ensure a positive customer experience.
  • Build long-lasting client relationships to generate referrals and new sales channels.
  • Proactively manage accounts and coordinate with operations on issues such as frozen accounts and EDD.
  • Act as a brand ambassador and communicate OKX's value proposition to customers.

Requirements

  • Bachelor’s degree in Business or a related field, or equivalent years of experience.
  • Fluency in English.
  • Proven experience in VIP business development within crypto, private banking, finance, or trading.
  • Experience working in the Netherlands or France is especially important.
  • Strong analytical skills with the ability to interpret market data and drive strategic decisions.
  • Exceptional communication and negotiation abilities.
  • Goal-oriented mindset with a focus on achieving and exceeding targets.
  • In-depth understanding of financial market dynamics and regulations in Western Europe.
  • Experience working across time zones and with cross-cultural teams is preferred.
  • Fluency in Dutch or French is preferred.
  • Previous experience at a crypto exchange is a plus.
  • Passion for blockchain technology and the crypto payments space is preferred.

Benefits

  • Competitive total compensation package.
  • L&D programs and an education subsidy for employee growth and development.
  • Various team-building programs and company events.
  • Opportunity to work at a leading global crypto company.

Interested in this position?

Apply directly on the company website

Apply Now

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