RemoteLeaf Logo
Log in Sign up

Salesforce Business Analyst

1 month, 2 weeks ago
United States
Full-time
Mid Level
Product Owner
Business Intelligence
Agile CRM Salesforce
Apply Now
NPR

NPR

NPR is a renowned nonprofit multimedia news organization delivering top stories in news, politics, arts, and culture to millions of Americans weekly.

Media
1K-5K
Founded 1971
View All Jobs 2

Description

  • Facilitate workshops with stakeholders to elicit, analyze, and document business processes and functional requirements.
  • Write user stories, acceptance criteria, and process maps to guide development work.
  • Partner with Product Managers to evaluate business requests and prioritize the Salesforce backlog.
  • Collaborate with Salesforce Administrators and Developers to design scalable solutions and protect data model integrity.
  • Assess the impact of new requirements on platform architecture, integrations, and dependent business systems.
  • Design UAT scripts, coordinate testing cycles, and create end-user training materials.
  • Serve as a functional lead on projects, monitor delivery health, and manage timelines and stakeholder alignment.
  • Promote platform standards and Salesforce-native best practices across teams.
  • Build trusted relationships with internal departments and cross-functional technology partners.

Requirements

  • Minimum of 4 years of dedicated experience in business analysis, requirements translation, and functional design within the Salesforce ecosystem.
  • Solid working knowledge of core Salesforce capabilities, configuration options, security models, and declarative automation tools.
  • Demonstrated success leading or driving functional phases of cross-functional Salesforce projects from discovery through deployment.
  • Proven ability to facilitate requirements-gathering sessions with non-technical business partners and translate needs into technical specifications.
  • Salesforce Certified Business Analyst certification is required.
  • Experience with the Nonprofit Success Pack (NPSP) or familiarity with nonprofit donor engagement and CRM processes is preferred.
  • Familiarity with Salesforce Marketing Cloud, integrations, or related digital communication components is preferred.
  • Advanced proficiency in mapping business processes, writing user stories, and defining acceptance criteria.
  • Exceptional written and oral communication skills with the ability to explain technical concepts in plain language.
  • Bachelor's degree in Information Systems, Business Administration, or a related field, or equivalent hands-on professional experience.

Benefits

  • Salary range of $85,500 to $105,000 USD annually, plus benefits.
  • Comprehensive health and wellness benefits, including medical, dental, and vision coverage.
  • Life, accidental death and dismemberment, long-term disability, and short-term disability insurance options.
  • Paid time off.
  • Financial well-being support, including voluntary retirement savings options.
  • Remote-permitted work arrangement with the option to work from home within the United States, on-site in Washington, D.C., or a hybrid setup.
  • Full-time, exempt position.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

MasterBorn Group

Intern Product Owner - Join our Product Squad!

MasterBorn Group 51-250 Internet Software & Services

MasterBorn is building a Product Talent Pool for students in Poland who want to support real digital product projects, learn from experienced mentors, and progress toward a Junior Product Owner role.

Poland Part-time Entry Level Product Owner
$1k-$1k
Agile JIRA Notion Scrum
1 day, 18 hours ago
MasterBorn Group

Junior Product Owner - Join our Product Squad!

MasterBorn Group 51-250 Internet Software & Services

MasterBorn is building a Product Talent Pool for future Product Owner and project leadership opportunities, supporting Polish-time-zone teams delivering digital products for established companies and early-stage startups across diverse industries.

Poland Full-time Junior Product Owner
$1k-$1k
Agile JIRA Scrum
1 day, 18 hours ago
Provectus

Technical Product Owner | GenAI Delivery (Mid-level)

Provectus 251-1K Professional Services

Provectus is hiring an early-career Solution Owner in Colombia or Costa Rica to own client AI delivery scope, connecting stakeholders and engineering teams from use-case definition through measurable production outcomes.

Colombia Costa Rica Full-time Junior Product Owner Technical Product Manager
Agile AWS Generative AI Prototyping Scrum
1 day, 18 hours ago
MasterBorn Group

Middle Product Owner

MasterBorn Group 51-250 Internet Software & Services

MasterBorn is hiring a Product Owner/Business Analyst to guide SaaS product discovery and delivery, translate client goals into product decisions, and support Scrum teams building solutions for international clients.

Poland Full-time Mid Level Product Owner
$14k-$27k
Agile JIRA Node.js React Scrum TypeScript
1 day, 18 hours ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers