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Matching Specialist

1 hour, 52 minutes ago
Argentina
Full-time
Entry Level
Business Development
Customer and Technical Support
CRM
Apply Now
NPHub

NPHub

NPHub is a top clinical placement agency for Nurse Practitioner students, offering automated connections with preceptors in various specialties to streamline the rotation process and reduce stress.

Professional Services
11-50
Founded 2015
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Description

  • Serve as the primary contact for prospective student and preceptor clients throughout onboarding.
  • Communicate NPHub’s value proposition and answer prospective client questions.
  • Assess student needs and recommend appropriate student-preceptor matches.
  • Assist students with profile creation, sign-up, and initial rotation booking.
  • Follow up with prospective students, re-engage inactive leads, and schedule initial and follow-up calls.
  • Respond promptly to inbound inquiries through Avochato, email, live chat, chatbot, and other lead sources.
  • Generate and onboard new clients while delivering high-quality customer service.
  • Manage the sales pipeline, client communications, and accurate CRM records.
  • Meet individual sales targets and contribute to team sales goals.
  • Identify onboarding improvements and document systems and training materials for future hires.

Requirements

  • Strong multitasking, organization, and time-management abilities.
  • Strong English verbal and written communication skills.
  • Effective customer service skills and a friendly, positive approach.
  • Ability to evaluate client needs, solve problems, and manage client expectations under pressure.
  • Critical-thinking skills, quick decision-making, and strong recall.
  • Adaptability in a fast-changing environment.
  • Willingness to meet or exceed sales metrics and performance goals.
  • Collaborative, proactive team-player mindset.
  • Previous customer success or administrative experience is welcomed but not required.

Interested in this position?

Apply directly on the company website

Apply Now

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