Customer Success Specialist

2 hours, 57 minutes ago
Full-time
Entry Level
Customer and Technical Support
NoGigiddy

NoGigiddy

NoGigiddy is the ultimate on-demand gig platform connecting workers to multiple gig opportunities, offering flexibility and empowerment in the gig economy.

Professional Services
1-10

Description

  • Respond to user inquiries via email, chat, and social media channels in a timely and professional manner.
  • Troubleshoot issues related to offers, account access, and platform navigation.
  • Escalate complex issues to the appropriate team with full context and documentation.
  • Maintain detailed records of user interactions in the support CRM.
  • Identify recurring issues and report patterns to the product team.
  • Contribute to the help center by writing and updating FAQ articles.
  • Deliver consistently high CSAT scores through solution-focused support.

Requirements

  • No degree required.
  • Prior customer support experience is preferred but not required.
  • Clear, empathetic written and verbal communication.
  • Ability to stay patient and calm under pressure.
  • Strong organization and the ability to manage a high volume of tickets without letting things slip.
  • Familiarity with support tools such as Zendesk, Intercom, or similar is a plus.

Benefits

  • Hourly pay of $16–$22/hr.
  • Fully remote work.
  • Paid training on all systems and product knowledge.
  • Growth path into team lead or operations roles.
  • Access to the full NoGigiddy earning opportunity network.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

VP, Expansion

Cordance 51-250 Internet Software & Services

Cordance is seeking a Vice President, Expansion to lead revenue growth across its existing customer base by driving cross-sell, upsell, and renewal performance across a multi-business, multi-industry portfolio.

CRM
2 hours, 42 minutes ago

Customer Retention Specialist

HighLevel 251-1K Internet Software & Services

HighLevel is hiring a Customer Retention Specialist to proactively engage at-risk customers in a remote, global SaaS environment and reduce churn while protecting revenue.

CRM
2 hours, 42 minutes ago

CA Based Licensed Nurse Care Manager, Adult

Included Health 1K-5K Insurance

Included Health is hiring a California-based Nurse Care Manager to provide telephonic care and case management for members navigating complex medical and behavioral health needs.

HIPAA
2 hours, 57 minutes ago

Manager, Customer Engineering

Patch My PC 51-250 Internet Software & Services

Patch My PC is hiring a Manager, Customer Engineering to lead a global technical team that supports customers, drives operational improvements, and coordinates cross-functional work from a remote U.S. role aligned to East Coast hours.

Azure CRM
2 hours, 57 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers