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VP, Expansion

2 months, 1 week ago
United States
Full-time
Executive
Customer Success
Customer and Technical Support
CRM
Apply Now
Cordance

Cordance

Cordance accelerates growth for B2B SaaS companies through acquisition and strategic guidance, partnering with founders to scale businesses and maximize potential.

Internet Software & Services
51-250
Founded 2021
View All Jobs 3

Description

  • Own and drive cross-sell, upsell, and renewal revenue across all Cordance business units.
  • Develop and execute a portfolio-wide expansion strategy across multiple industries and product lines.
  • Identify and prioritize high-impact growth opportunities within the existing customer base.
  • Align go-to-market teams across business units to drive coordinated account strategies.
  • Establish consistent processes for identifying and executing expansion opportunities across teams.
  • Oversee renewal strategy and execution to maximize retention and reduce churn.
  • Build and manage the expansion pipeline and provide accurate forecasting across products and business units.
  • Track key performance indicators such as net revenue retention, expansion ARR, and renewal rates.
  • Partner with Product and Pricing teams to refine packaging, bundling, and pricing strategies that support expansion.
  • Build and lead a high-performing expansion organization, including account management, renewals, or hybrid roles.

Requirements

  • 10–15+ years of experience in revenue leadership roles such as expansion, account management, customer success, or sales.
  • Experience in a software or SaaS environment.
  • Proven track record of driving net revenue retention through cross-sell, upsell, and renewals.
  • Experience operating across multiple products, business units, or industries.
  • Demonstrated success navigating complex organizational structures and aligning diverse stakeholders.
  • Strong analytical, forecasting, and pipeline management skills.
  • Experience building and scaling high-performing revenue teams.
  • Experience designing and implementing scalable playbooks, operating cadences, and cross-functional workflows.
  • Bachelor’s degree required.
  • Experience in portfolio or multi-vertical organizations, such as private equity-backed or holding company environments, is preferred.
  • Experience aligning product packaging and pricing with expansion strategy across varied offerings is preferred.
  • Familiarity with CRM systems and tools supporting multi-product selling is preferred.
  • MBA or an advanced degree is preferred.
  • Final candidate must be able to pass a background check.

Benefits

  • Comprehensive health coverage starting on the first day of employment.
  • 401(k) plan for US employees with company match and immediate vesting after eligibility.
  • RRSP plan for Canadian employees with company match and immediate vesting after eligibility.
  • Uncapped flexible PTO.
  • 12 weeks of paid parental leave for all employees.
  • Monthly remote work stipend of $75 USD / $140 CAD for phone and internet.
  • Generous holiday schedule.

Interested in this position?

Apply directly on the company website

Apply Now

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