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Senior Product Manager, Market Expansion – Merchant Central

2 months, 1 week ago
United States, Canada
Full-time
Senior
Product Manager
Product Management
Agile CRM JIRA
Apply Now
NMI

NMI

NMI provides an embedded online payments platform that integrates secure and customizable payment solutions, enabling businesses to streamline transactions and enhance customer experiences across various payment methods.

Diversified Financial Services
251-1K
Founded 1999
$1M raised
View All Jobs 4

Description

  • Own the international expansion roadmap for Merchant Central, starting with Canada and extending to the UK/EU and beyond.
  • Lead end-to-end integration of new strategic processors, including API specifications, boarding flows, processor configurations, local payment methods, and reconciliation.
  • Research and document market requirements for each target geography, including payment methods, regulatory constraints, currency, language, data residency, and compliance frameworks.
  • Write user stories, acceptance criteria, and bug reports to support product delivery.
  • Manage the product backlog by grooming, prioritizing, and sequencing work across dependencies.
  • Participate in sprint ceremonies and maintain delivery visibility for the roadmap.
  • Define go-to-market plans for each launch, including positioning, partner messaging, launch readiness, and sales/channel enablement.
  • Partner with Product Marketing to create external-facing content and market-specific messaging.
  • Build competitive intelligence for target markets and identify NMI’s differentiated positioning.
  • Partner with Legal, Compliance, and Finance on licensing, privacy, tax, and other operational requirements.
  • Define success metrics for each market launch and track adoption, volume, completion rates, and utilization by geography.
  • Use AI tools for market research, requirement synthesis, competitive analysis, and documentation drafting.

Requirements

  • 5+ years of product management experience, including at least 3 years in payments, fintech, or B2B SaaS.
  • Demonstrated experience launching a product into a new market or geography.
  • Hands-on product owner experience with user stories, acceptance criteria, Jira backlogs, and close engineering collaboration.
  • Strong understanding of payment localization, including local payment methods, processor integrations, currency handling, regulatory compliance, and market-specific operations.
  • Experience supporting or leading go-to-market efforts for a new market launch.
  • Comfort operating in ambiguity and building a roadmap without a finished blueprint.
  • Data-driven approach with defined success metrics and performance evaluation.
  • Excellent written communication skills for clear requirements and stakeholder updates.
  • Fluency with AI tools for product work, including research, drafting, synthesis, and analysis.
  • Preferred experience with the Canadian payments ecosystem, such as Interac, Chase Paymentech Canada, or Moneris.
  • Preferred familiarity with Canadian regulatory requirements, including PIPEDA, provincial privacy laws, French-language obligations in Quebec, and FINTRAC.
  • Preferred experience with UK/EU payment regulation, including PSD2, GDPR, FCA authorization frameworks, or SEPA.
  • Preferred experience working with product marketing, launch messaging, competitive battlecards, or partner enablement materials.
  • Preferred experience with SaaS CRM, merchant lifecycle, or partner-facing management platforms.
  • Preferred familiarity with Jira and agile delivery in a cross-functional product engineering environment.
  • Applicants must be authorized to work in the United States.

Benefits

  • Remote-first culture.
  • Annual US base salary range of $120,000 to $145,000 USD, depending on experience, qualifications, and location.
  • Competitive compensation and benefits.
  • Personal growth and advancement opportunities.
  • Flex PTO and dedicated sick time.
  • 13 paid holidays.
  • Health, dental, and vision insurance.
  • Life, AD&D, short-term, and long-term disability insurance.
  • 401(k) matching up to 4% after two months of service.
  • Flexible Spending Account.
  • Gym membership discount.
  • Paid parental leave.
  • Company volunteer days.
  • Employee referral program.
  • Bonusly colleague recognition.

Interested in this position?

Apply directly on the company website

Apply Now

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