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Account and Sales Manager for AI Automation

4 weeks, 2 days ago
United States
Full-time
Mid Level
Account Manager
Customer and Technical Support
HubSpot Kanban Monday.com
Apply Now
NineTwoThree

NineTwoThree

NineTwoThree is a leading software development firm based in Boston with over 10 years of experience in mobile apps, web apps, and AI. They specialize in custom web and mobile app development, incubating digital venture ideas, and partnering with compa...

Internet Software & Services
51-250
Founded 2012
View All Jobs 5

Description

  • Serve as the primary customer advocate and main escalation point for project decisions.
  • Orchestrate outreach and segment the existing lead flow to identify high-value opportunities.
  • Prepare and conduct discovery calls to turn business problems into AI-focused technical requirements.
  • Evaluate client data and objectives to assess technical feasibility and economic viability before proposal stage.
  • Lead rapid validation sprints to move projects into 2-week technical stress tests.
  • Draft detailed Statements of Work and proposals with milestones, deliverables, and success metrics.
  • Manage all leads and maintain accurate pipeline hygiene in HubSpot on a daily basis.
  • Serve as the sole point of contact for client communications, provide weekly updates, and manage expectations throughout the project lifecycle.
  • Help clients define 30-90 day strategic roadmaps that extend beyond the current project.
  • Monitor interaction quality using the AI call-scoring system to ensure strategic alignment and strong relationship building.

Requirements

  • Experience using Monday.com to organize tasks, sprints, and timelines across multiple boards.
  • Experience creating HubSpot workflows, automations, and managing platform settings.
  • Ability to use Claude Code for automations and workflow simplification.
  • Comfort working in a remote-first, global, fast-moving team environment.
  • Ability to manage client communications and maintain strong follow-through on lead and pipeline updates.

Benefits

  • 100% remote work.
  • 20 working days of annual paid vacation during the first 3 years, increasing to 25 days later.
  • Paid sick leave and holidays.
  • Reimbursement of professional development courses and certifications up to 100% with manager agreement.
  • Well-being budget.
  • Fast and streamlined hiring process with HR interview, test challenge, hiring manager interview, optional CEO interview, and offer.

Interested in this position?

Apply directly on the company website

Apply Now

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