Enterprise Applications & Automation Specialist

14 minutes ago
Full-time
Mid Level
Artificial Intelligence and Machine Learning
New Era Technology US

New Era Technology US

New Era Technology US delivers comprehensive technology solutions that enable secure connections among people, places, and information, helping clients enhance productivity and innovation in a rapidly evolving digital landscape.

IT Services
1K-5K

Description

  • Administer and support ConnectWise, Microsoft Dynamics 365 Business Central, and Workday Adaptive Planning.
  • Manage application configuration, user access, system support, and documentation.
  • Design and build workflows using Power Automate, Power Apps, Copilot Studio, and Azure AI services.
  • Identify opportunities to automate manual and repetitive business processes.
  • Develop AI-enabled solutions to improve productivity and operational efficiency.
  • Collaborate with Enterprise IT, Security, Data, and Architecture teams on automation initiatives.
  • Support user training, knowledge sharing, and continuous process improvement.

Requirements

  • 3+ years of experience supporting enterprise applications such as ERP, CRM, PSA, or financial systems.
  • Experience with ConnectWise, Microsoft Dynamics 365 Business Central, or Workday Adaptive Planning.
  • Hands-on experience with Microsoft Power Platform (Power Automate, Power Apps) and AI tools such as Copilot Studio or Azure OpenAI.
  • Knowledge of SQL, REST APIs, and system integrations.
  • Strong problem-solving, communication, and stakeholder management skills.
  • Ability to work independently and manage multiple priorities in a fast-paced environment.
  • Experience with Azure AI, Copilot Studio, or Microsoft Fabric is highly desirable.
  • Experience in an MSP environment.
  • Familiarity with ITIL or IT Service Management practices.
  • Experience with AI governance and enterprise automation initiatives.

Benefits

  • Remote work schedule with 8AM-5PM EST hours.
  • Day 1 HMO plus one free dependent.
  • Health and wellness reimbursement benefits.
  • Sunlife group insurance.
  • Company salary loans.
  • Government contributions and assistance with government loan payments.
  • 13th month pay, night differential pay, and holiday pay for hours worked on holidays.
  • Mandated leaves.
  • Work equipment provided.

Interested in this position?

Apply directly on the company website

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