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Salesforce Consultant, Quality Assurance

3 weeks, 4 days ago
India
Full-time
Mid Level
Salesforce Developer
Software Development
Agile CI/CD Generative AI Java JIRA JMeter JUnit K6 Maven Playwright Python Salesforce TestNG
Apply Now
NeuraFlash

NeuraFlash

NeuraFlash specializes in providing custom AI business solutions by integrating Salesforce's Success Platform with artificial intelligence and machine learning, enhancing customer experiences through consulting, UX design, and implementation services a...

IT Services
251-1K
Founded 2016
View All Jobs 85

Description

  • Own the QA lifecycle from test planning through execution, defect management, and delivery of Salesforce QA automation initiatives.
  • Design and build automation frameworks from scratch, including reusable components and regression suites.
  • Create test plans, test scenarios, test cases, and scripts for web, API, voice, and chat-based applications.
  • Estimate, prioritize, plan, and coordinate testing activities across Agile, Waterfall, and Hybrid delivery models.
  • Execute manual and automated testing, including in-sprint automation and regression coverage.
  • Validate Salesforce solution design, architecture fundamentals, and business requirements.
  • Write, execute, and maintain traceable test cases and defect records using tools such as Zephyr, TestRail, X-Ray, and Jira.
  • Support SIT and UAT, participate in defect triage, and guide customers through UAT.
  • Contribute to automation maturity and continuous improvement initiatives.
  • Collaborate with business and internal teams on story clarification and QA status communication.

Requirements

  • 2–6 years of experience as a QA Automation Engineer or Consultant.
  • Bachelor’s degree in Computer Science or a related field.
  • Proven experience in Salesforce web and API automation projects.
  • Strong hands-on expertise in Playwright, Provar, and/or Selenium.
  • Experience integrating automation suites with CI/CD pipelines.
  • Hands-on experience with Salesforce and AWS Connect testing.
  • Experience with automation tools such as Playwright with AI SDK, REST Assured, JMeter/K6, JUnit/TestNG (preferred), Selenium WebDriver, Java, Python, Selenium Grid, Cucumber, and Maven.
  • Experience testing Salesforce Service Cloud Voice, MIAW, Live Agent, AWS Connect, AWS Voice and Chat agents, or IVR telephony systems is preferred.
  • Salesforce Agentforce Specialist Certification and Agentforce Legend rank are required; Salesforce Administrator certification is a big plus.
  • Experience with Agentforce Agents across Voice, Chat, Email, Slack, and SMS, and with generative or agentic AI application testing is a plus.

Benefits

  • Remote and in-person work options, including a distributed team environment.
  • Flexibility to manage personal commitments with a trust-based work culture.
  • Up to 25% travel for applicable roles.
  • Collaborative culture with executive town halls and company meetings.
  • Opportunities to work on cutting-edge AI and Salesforce initiatives.
  • Regular team celebrations and a fun workplace culture.

Interested in this position?

Apply directly on the company website

Apply Now

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