Senior Business Operations Specialist

1 month ago
Full-time
Mid Level
Project and Program Management
Netguru

Netguru

Netguru: Europe's top digital consultancy, shaping revolutionary digital products for leading brands with expertise in software and mobile development.

Internet Software & Services
251-1K
Founded 2008

Description

  • Run PMO activities, including delivery audits, standards adherence, risk reviews, and earned value management.
  • Own scheduling, capacity planning, allocation visibility, and bench reduction.
  • Manage Productive as the system of record, including project setup, budgets, rate cards, time tracking, and reporting structures.
  • Maintain and improve standard operating procedures across departments.
  • Produce margin and forecast reports, identify revenue leakage, and escalate issues with supporting evidence.
  • Build and maintain operational dashboards for delivery leaders, finance, and the board.
  • Coordinate workflows across sales, finance, legal, talent, and marketing.
  • Maintain integrations and workflow automation between Productive, Salesforce, and HubSpot.

Requirements

  • 3–5 years of experience in Delivery Operations, Business Operations, or PMO, ideally in software or professional services.
  • Hands-on experience with Productive is required.
  • Working experience with Salesforce or HubSpot.
  • Understanding of forecasting, scheduling, and gross margin mechanics.
  • Experience enforcing defined process frameworks in practice.
  • Strong analytical and systems-thinking skills, with comfort using spreadsheets and BI tools.
  • Experience coordinating commercial and delivery teams cross-functionally.
  • Native-level Polish and English proficiency at least C1.
  • ITIL Foundation, PMO, PMP, or Lean Six Sigma certification is preferred.
  • Experience with SQL, BI tools, or EVM metrics such as CPI, SPI, and EAC is preferred.

Benefits

  • PLN 15,000–21,000 net + VAT on B2B or PLN 12,500–17,500 gross on an employment contract.
  • WorkSmile benefits platform with Multisport, private health insurance, life insurance, and other customizable benefits.
  • PLN 175 monthly remote-work allowance for employment-contract employees.
  • Apple product discounts for B2B contractors.
  • Team workshops, integration events, webinars, and knowledge-sharing sessions.
  • Recruitment-process accommodations available for candidates with disabilities.

Interested in this position?

Apply directly on the company website

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