Senior Client Partner

2 hours, 32 minutes ago
Full-time
Senior
Customer and Technical Support
N-iX

N-iX

N-iX is a global software development company that helps organizations achieve lasting business value through advanced technology solutions, serving various sectors with expertise in cloud, data analytics, and IoT.

Internet Software & Services
1K-5K
Founded 2002

Description

  • Gather client and market intelligence, including industry trends, competitor activity, and client strategies.
  • Create and maintain account development plans, stakeholder maps, white-space analyses, and growth strategies.
  • Build relationships with key client stakeholders and lead regular business reviews.
  • Identify and pursue up-selling and cross-selling opportunities across existing accounts.
  • Qualify client needs and introduce relevant N-iX services and specialized expertise.
  • Manage sales opportunities through all pipeline stages with appropriate pursuit teams.
  • Lead pitch decks, RFIs, RFPs, commercial offers, win themes, and client presentations.
  • Oversee contract negotiations, renewals, and SOW, purchase order, and contract expiration tracking.
  • Maintain accurate CRM records and report on account development activity.
  • Monitor CSAT results, resolve satisfaction issues, and support corrective action plans and client case studies.

Requirements

  • 5–7+ years of experience in IT services or consulting, including project-based solution selling, outsourcing, or nearshoring.
  • 2+ years of experience in a sales role within a services company.
  • Practical experience in software and/or data engineering preferred.
  • Strong understanding of software development life cycles, IT outsourcing models, and commercial terms.
  • Fluent or advanced English at a US/Canada native-speaker standard.
  • Strong written communication skills, including the ability to connect client challenges to solutions and business value.
  • Experience with CRM platforms such as Salesforce, HubSpot, or similar.
  • Proactive, confident communicator and presenter with high emotional intelligence.
  • Disciplined, results-oriented approach and willingness to travel to the USA and Canada.

Benefits

  • Flexible remote, office-based, or hybrid working arrangements.
  • Competitive salary and compensation package.
  • Personalized career growth opportunities.
  • Professional development through mentorship, technical talks, training, and centers of excellence.
  • Active technology communities and knowledge-sharing opportunities.
  • Education reimbursement.
  • Anniversary gifts, corporate events, and team-building activities.
  • Additional location-specific benefits.

Interested in this position?

Apply directly on the company website

Apply Now

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