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Account Manager I

52 minutes ago
United States
Full-time
Mid Level
Account Manager
Customer and Technical Support
CRM
Apply Now
Cision

Cision

Cision is a global provider of PR software and marketing solutions, empowering communication pros to engage audiences effectively.

Professional Services
5K-10K
Founded 1892
$83M raised
View All Jobs 15

Description

  • Own expansion ARR and renewal outcomes for assigned customer accounts.
  • Identify, qualify, and close upsell and cross-sell opportunities.
  • Lead renewal strategy and execution while maintaining pricing discipline.
  • Manage a high-volume account portfolio through structured outreach, automation, and engagement cadences.
  • Execute transactional and moderately complex sales cycles.
  • Create account plans focused on wallet-share growth and product adoption.
  • Maintain accurate forecasts and CRM records for expansion and renewal pipelines.
  • Coordinate with Customer Experience, Product, and Solutions teams while retaining commercial ownership.
  • Transition higher-complexity accounts to appropriate segment leaders when needed.

Requirements

  • 3+ years of experience in a related role or comparable combination of training, education, and experience.
  • Experience in account management, commercial growth, or expansion-focused sales.
  • Demonstrated ability to manage recurring-revenue customer relationships.
  • Strong discovery and value-articulation skills.
  • Experience using CRM systems and structured sales methodologies.
  • Ability to independently solve complex problems and exercise sound judgment and discretion.
  • Ability to coordinate work across departments and interact with senior professionals and management.
  • University degree preferred.
  • Experience managing high-volume account portfolios preferred.
  • Experience in subscription or recurring-revenue environments and familiarity with renewal and expansion frameworks preferred.

Benefits

  • Expected on-target earnings of $73,500+ including base salary and variable incentive compensation.
  • Office, remote, or hybrid work arrangements depending on business needs.
  • Flexible scheduling may be available for deadlines and collaboration across time zones.
  • Reasonable accommodations for qualified individuals with disabilities.
  • Inclusive and equal-opportunity workplace.

Interested in this position?

Apply directly on the company website

Apply Now

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