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Enterprise Account Management - Central

22 minutes ago
United States
Full-time
Senior
Account Manager
Customer and Technical Support
CRM
Apply Now
Motive

Motive

Motive (ex KeepTruckin) provides AI dashcams, ELD compliance, GPS tracking, and fleet management solutions to over 120,000 businesses in the physical economy, enhancing safety, productivity, and profitability.

Road & Rail
1K-5K
Founded 2011
$567M raised
View All Jobs 21

Description

  • Serve as the primary point of contact for assigned enterprise accounts and manage overall account health.
  • Develop and execute strategic account plans to drive upsells, cross-sells, and renewals.
  • Lead discovery calls, product demos, and trials to align Motive’s solutions with customer needs.
  • Monitor account health, resolve issues quickly, and coordinate with internal teams to reduce risk and improve satisfaction.
  • Maintain detailed CRM records of customer interactions, feedback, and sales activities.
  • Partner with Sales Engineering to address technical questions and support product integration and adoption.
  • Conduct regular business reviews to assess adoption, gather feedback, and present tailored solutions.
  • Track sales activities, forecasts, and KPIs with strong attention to detail.

Requirements

  • Bachelor's degree required.
  • 4+ years of SaaS sales experience in customer expansion or account management.
  • Experience in enterprise, complex SaaS, or technical sales environments preferred.
  • Proven success achieving sales goals such as President’s Club or Rep of the Year.
  • Strong consultative sales methodology and negotiation skills; MEDDIC/MEDDPICC experience is a plus.
  • Ability to demonstrate a moderately complex product effectively.
  • Excellent communication and presentation skills for technical and non-technical audiences.
  • Strong organizational skills to manage multiple accounts and priorities.
  • Self-starter who thrives in a fast-paced, dynamic environment.
  • Authorized to receive and access commodities and technologies controlled under U.S. Export Administration Regulations.

Benefits

  • Remote position with occasional travel of about 20% to client sites.
  • Opportunity to work with a company serving nearly 100,000 customers across major industries.
  • Equal opportunity employer with a diverse and inclusive workplace commitment.
  • Some interviews or new-hire training may be held in person at global offices.

Interested in this position?

Apply directly on the company website

Apply Now

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