Business Operations Lead - Order Management

12 hours, 47 minutes ago
Full-time
Junior
Quality Assurance and Testing
Motive

Motive

Motive (ex KeepTruckin) provides AI dashcams, ELD compliance, GPS tracking, and fleet management solutions to over 120,000 businesses in the physical economy, enhancing safety, productivity, and profitability.

Road & Rail
1K-5K
Founded 2011
$567M raised

Description

  • Support quote-to-cash initiatives across CPQ, billing, and order management workflows.
  • Create, execute, document, and track user acceptance tests for strategic projects, releases, and tactical changes.
  • Write and groom Jira tickets with requirements, acceptance criteria, edge cases, and dependencies.
  • Validate configurations, reconcile data, and monitor releases for negative impacts on systems.
  • Create and maintain runbooks, SOPs, FAQs, process maps, and step-by-step enablement guides.
  • Document outcomes of new features and bug fixes for the Order Management team.
  • Use SQL and analytics tools to validate data and monitor changes to quote-to-cash workflows.
  • Partner with analytics, systems, engineering, and business teams to troubleshoot data issues and improve processes.
  • Identify recurring friction points and propose improvements to quote-to-cash operations.

Requirements

  • 1–3+ years of experience in operations, business analysis, quote-to-cash, sales operations, billing, or order management, ideally in SaaS or technology.
  • Experience with CPQ, order management, billing, or invoicing systems such as Salesforce, Zuora, NetSuite, or similar.
  • Strong written and verbal English communication skills, including the ability to explain complex system behavior clearly.
  • High attention to detail, strong organizational skills, and the ability to manage multiple priorities and deadlines.
  • Located in Pakistan and available to work US-aligned Pacific Standard Time hours.
  • Basic SQL or data analytics knowledge, including writing or modifying simple queries and validating datasets (preferred).
  • Experience with Jira or similar ticketing systems for managing backlogs, epics, and user stories (preferred).
  • Experience collaborating with engineering, systems, or data teams on process or tooling improvements (preferred).
  • Authorization to access Motive products and technologies controlled under U.S. Export Administration Regulations.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Publisher Operations Analyst

Yext 1K-5K Internet Software & Services

Yext is seeking a Publisher Operations Analyst to investigate and resolve technical issues across its global publisher network while coordinating with clients, publishers, and internal product and engineering teams.

Snowflake SQL
14 hours, 17 minutes ago

Insuring Analyst

eLEND 51-250 Real Estate

eLEND is seeking a remote Insuring Analyst to review post-closing mortgage loan files, resolve documentation and underwriting issues, and ensure loans meet mortgage insurance, investor, and regulatory requirements for successful insuring.

1 day, 13 hours ago

Expense Consultant

Buyers Edge Platform 251-1K IT Services

Expense Consultant at Prime Source Expense Experts, a Buyers Edge Platform brand, supports the Chief Revenue Officer by coordinating vendor analytics, customer success, pricing initiatives, and strategic projects for post-acute care purchasing programs.

CRM
2 days, 12 hours ago

MX based - Sr. Global Workforce Planning Associate

The Trevor Project 251-1K Diversified Consumer Services

The Senior Workforce Planning Associate at The Trevor Project optimizes forecasting, scheduling, real-time staffing, and reporting for its U.S. and Mexico Crisis Intervention operations.

2 days, 14 hours ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers