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Solutions Engineer

21 hours, 31 minutes ago
Spain, Portugal
Full-time
Mid Level
Solutions Engineer
Software Development
Blockchain JavaScript Postman Python REST API
Apply Now
MoonPay

MoonPay

MoonPay is a specialist provider and operator of multiple, alternative digital payment technologies and infrastructure. They offer a total solution for payment requirements, including card issuing, program management, and pay2card services. MoonPay is ...

Diversified Financial Services
251-1K
Founded 2018
$1050M raised
View All Jobs 14

Description

  • Own the technical side of partner integrations from pre-sales solutioning through launch and production support.
  • Provide first-line triage for partner integration issues, including API errors, signature failures, webhook issues, and widget bugs.
  • Support partner integrations across Ramps, Deposits, Swaps, Virtual Accounts, and Iron using API, SDK, webhook, and widget paths.
  • Conduct pre-go-live reviews to confirm acceptance criteria, disclaimer implementation, and overall integration quality.
  • Investigate volume anomalies and trace root causes across integration changes, traffic shifts, and configuration issues.
  • Support technical discovery and demo calls for engineering and business stakeholders.
  • Write integration runbooks, partner guides, and FAQ documentation to reduce repetitive support requests.
  • Relay partner technical feedback to Product and Engineering as structured roadmap input.
  • Manage partner API keys, sandbox accounts, and test environments.
  • Contribute to internal tooling and developer documentation improvements.

Requirements

  • 4-5 years of experience in Solutions Engineering, Integration Engineering, Developer Relations, Technical Account Management, or a similar partner-facing technical role.
  • Strong understanding of REST APIs, webhooks, and SDK integration patterns.
  • Comfort using Postman and cURL and independently reading and debugging API responses.
  • Basic scripting ability in Python, JavaScript, or similar for demos, test automation, or internal tooling.
  • Familiarity with AI coding tools such as Claude Code, Cursor, or Codex.
  • Some exposure to payments infrastructure, such as fiat rails, crypto on/off-ramps, settlement flows, or similar; FinTech or crypto experience preferred.
  • Strong written and verbal communication skills for both technical and non-technical audiences.
  • Highly organized and able to manage multiple integration projects simultaneously.
  • Based in Europe with the right to work in your country of residence; no visa sponsorship is available.
  • Nice to have: familiarity with blockchain concepts such as wallets, gas, stablecoins, transaction confirmation, and signing.
  • Nice to have: experience with B2B SaaS or FinTech integrations, including virtual accounts, BaaS, or embedded finance.
  • Nice to have: exposure to KYB/KYC onboarding flows and identity verification platforms such as SumSub.
  • Nice to have: experience with MoonPay products as a developer or end user.
  • Nice to have: prior work at a high-growth startup.
  • Bonus: experience integrating a third-party payments SDK or API and shipping it to production.
  • Bonus: experience working across multiple Tier 1 partners simultaneously while maintaining SLAs.
  • Bonus: experience at a crypto payments infrastructure company.
  • Bonus: experience building a working demo using one or more MoonPay products in sandbox or production.

Benefits

  • Competitive salary package.
  • Equity package with employee ownership at MoonPay.
  • Pay-for-performance equity bonus.
  • Moonshot award with a $250,000 equity grant for exceptional impact.
  • Unlimited holidays.
  • Hybrid working schedule with the option to work fully remotely or from a Moonbase.
  • Private healthcare benefits.
  • Enhanced parental leave.
  • Annual training budget.
  • Home office setup allowance.
  • Remote working allowance for utilities.
  • Monthly budget for MoonPay products and zero-fee crypto transactions.
  • Employee referral programme with a 10K USDC reward.
  • Regular remote company offsites, hackathons, and in-person sessions.

Interested in this position?

Apply directly on the company website

Apply Now

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