PH - Administrative Virtual Professional

1 month, 2 weeks ago
Full-time
Mid Level
Customer and Technical Support

MOD Careers

MOD Careers is a remote hiring and virtual assistant career platform that promotes global talent and remote opportunities, especially for people in Morocco, Peru, and the Philippines. It appears focused on staffing virtual assistants into remote roles with international companies and is tied to MyOutDesk, LLC.

Remote staffing / virtual assistant recruiting / outsourcing

Description

  • Manage calendars, schedules, appointments, and email correspondence with accuracy and professionalism.
  • Perform data entry, maintain databases, and organize digital files and documentation.
  • Provide customer support via phone, email, and chat while responding promptly to inquiries.
  • Prepare reports, presentations, spreadsheets, and other business documents as needed.
  • Coordinate meetings, take meeting notes, and track action items.
  • Assist with social media scheduling, content posting, and basic marketing support when required.
  • Handle administrative projects and support multiple departments to improve operational efficiency.
  • Maintain confidentiality when handling sensitive client and company information.
  • Identify opportunities to improve administrative processes and recommend workflow enhancements.

Requirements

  • Bachelor's degree in Business Administration, Operations Management, Communications, or a related field is preferred.
  • Relevant work experience may be considered in lieu of a degree.
  • Minimum of 3 years of experience in the BPO, outsourcing, or remote services industry supporting U.S.-based clients.
  • Experience must be clearly reflected and verifiable on the resume.
  • Strong organizational and time management skills with exceptional attention to detail.
  • Experience in administrative support, customer service, operations coordination, dispatch, scheduling, or production coordination is highly preferred.
  • Proficiency in Microsoft Office Suite, including Excel, Word, Outlook, and Teams.
  • Comfort learning and using CRM, scheduling, or other business software applications.
  • Ability to work independently, collaborate with remote teams, and manage multiple priorities in a fast-paced environment.
  • Willingness to work U.S. business hours or graveyard shifts in support of North American clients.
  • Dedicated home office, reliable high-speed internet connection, and equipment that meets company technical requirements.

Benefits

  • $400 placement bonus after successfully completing the first 30 days with the first MOD client.
  • Independent Contractor Referral Program with earnings of up to $330 for every successful referral.
  • MOD Cash Advance Program available after 6 months of active service.
  • Comprehensive HMO coverage for you and 1 dependent starting after 6 months of active service.
  • Dental benefits through Maxicare Dental Hub.
  • Optical reimbursement for HMO principal members.
  • Group life insurance with accidental death and dismemberment coverage.
  • Maternity reimbursement for normal and Caesarean delivery.
  • 6 paid US holidays.
  • 7 additional vacation leave credits after 10 months of active service.
  • 7 additional sick leave credits after 1 year of active service.
  • Unlimited learning opportunities through MODUniversity.
  • Diverse, inclusive, and supportive workplace environment.

Interested in this position?

Apply directly on the company website

Apply Now

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