Renewals Manager

1 hour, 11 minutes ago
Full-time
Mid Level
Customer and Technical Support
Mixpanel

Mixpanel

Mixpanel provides a comprehensive analytics platform that enables businesses to track and analyze user interactions with web and mobile applications, facilitating targeted communication and insights to enhance user engagement and retention.

Internet Software & Services
251-1K
Founded 2009
$277M raised

Description

  • Own the end-to-end renewal process for an assigned territory from quote through contract close.
  • Negotiate commercial renewals, including multi-year and multi-product agreements.
  • Maintain a rolling 90–120-day forecast and analyze renewal data, churn signals, and risks.
  • Engage customer decision-makers to understand budgets, stakeholders, approval processes, and blockers.
  • Partner with Customer Success, Deal Desk, Legal, Finance, and Sales on complex renewals.
  • Develop and present customer-specific pricing and packaging proposals.
  • Communicate Mixpanel’s value and address competitive pressures during negotiations.
  • Improve renewal processes and create scalable team playbooks.

Requirements

  • Demonstrated quota achievement in renewals, account management, or sales within a B2B SaaS environment.
  • Experience negotiating contracts with commercial and procurement stakeholders.
  • Experience managing multi-year or multi-product deals.
  • Ability to manage a high-volume book of business while maintaining forecast accuracy and customer satisfaction.
  • Experience using ARR data, churn signals, and renewal metrics to prioritize actions.
  • Cross-functional experience with Customer Success, Finance, Legal, and Sales Operations.
  • Experience with product analytics, data tooling, or developer-facing SaaS is preferred.
  • Familiarity with Salesforce, Gong, or similar CRM and forecasting tools is preferred.
  • Background in value selling or outcome-based selling is preferred.

Benefits

  • Total target cash compensation of $93,500–$126,500 USD, including base and variable compensation.
  • Eligibility for equity consideration.
  • Medical, vision, and dental insurance.
  • Mental wellness and wellness benefits.
  • Generous vacation policy and additional company holidays.
  • Enhanced parental leave and volunteer time off.
  • 401(k), pre-tax benefits, and a company holiday break.

Interested in this position?

Apply directly on the company website

Apply Now

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