Mitratech

Mitratech specializes in automating processes through innovative solutions and services in compliance, risk management, enterprise HR, and legal operations, empowering organizations to effectively manage risks and scale for future growth.

Professional Services

Industrials

1K-5K (1180)

Founded 1987

$3M raised

20 open positions

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Client Solutions - Legal Spend Management

1 hour, 41 minutes ago

United States

Full-time

Senior

Account Manager

Sales and Business Development

SQL

Apply Now

Mitratech

Professional Services

1K-5K

Founded 1987

$3M raised

View All Jobs 20

Description

Own and manage enterprise client relationships across an assigned portfolio.
Deliver monthly, quarterly, annual, and ad hoc legal spend analytics and translate findings into clear insights for senior stakeholders.
Drive client adoption and engagement through onboarding, training, and ongoing analytics support.
Maintain regular contact with key decision-makers and lead stewardship and QBR meetings as appropriate.
Collaborate with the MBR team on client requests, attend status meetings, and escalate service issues when needed.
Identify client needs and objectives and work cross-functionally to develop solutions and resolve issues.
Document, track, and monitor client objectives and progress.
Oversee timely approval of project deliverables while maintaining alignment with scope, budget, and timelines.
Recommend improvements to customer lifecycle processes and internal workflows.
Partner with product and engineering teams on prioritization and testing inputs.
Execute corrective action plans for at-risk clients and track outcomes through resolution.
Stay current on MBR products, services, and industry trends.
Travel to client sites as needed.

Requirements

Proficiency in MS Office and/or Google Suite.
Advanced Excel skills, including pivot tables; macros preferred.
Strong organizational skills to manage multiple priorities across 20–30 enterprise clients.
Proven ability to build and manage senior-level client relationships.
Experience operating in fast-paced, high-accountability environments.
Strong communication skills with the ability to simplify complex analytical concepts for executive audiences.
Experience working with client data, reporting, or analytics tools such as SQL or BI tools preferred.
Analytical, process-oriented mindset with attention to detail and business impact.
Bachelor’s degree preferred.
3+ years of experience in a customer-facing role within Enterprise Software or Consulting.
Preferred experience in legal, insurance, claims, or risk-related industries.
Must reside in the US; applications from outside the US will not be reviewed.

Benefits

100% remote work anywhere in the US.
Anticipated pay range of $80,000 to $87,000 annually USD.
Annual bonus eligibility.
Health, dental, and vision insurance.
401(k) with employer match.
Unlimited PTO plus 11 paid holidays and 4 annual paid global wellness days off.
Short-term disability, long-term disability, and group life insurance.
Paid parental leave.
Pet insurance.
FSA and HSA options.
Employee Assistance Program.
Career advancement and professional development opportunities.
Employee recognition.
LinkedIn Learning platform.

Interested in this position?

Apply directly on the company website

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