RemoteLeaf Logo
Log in Sign up

Client Sales Specialist

6 days, 19 hours ago
United States
Contract
Junior
Sales
Customer and Technical Support
CRM E-commerce Salesforce
Apply Now
Minted

Minted

Minted is a design marketplace that connects customers with independent artists to create unique wedding invitations, stationery, Christmas cards, personalized gifts, and art prints, while also supporting the artistic community through design challenge...

Professional Services
251-1K
Founded 2007
$297M raised
View All Jobs 5

Description

  • Host virtual wedding consultations and help customers translate their wedding vision into stationery selections.
  • Upsell and cross-sell Minted products and services during customer consultations.
  • Serve as a dedicated customer advocate and brand ambassador throughout the customer journey.
  • Answer questions about products, services, customization, ordering, and designer access.
  • Liaise with other departments when customers need additional support or services.
  • Document customer interactions accurately and thoroughly in the CRM while following department policies.
  • Use internal support tools and the knowledge base to resolve inquiries and maintain customer satisfaction.
  • Identify opportunities to improve the customer experience and share feedback with leadership.
  • Support revenue growth using soft-sell techniques while keeping the customer comfortable and aligned with the Minted brand.
  • Track and meet Quality and Productivity KPIs for the role.

Requirements

  • 2+ years of experience working with customers, preferably at a premium brand.
  • Sales, concierge, or account management experience required.
  • Bachelor’s degree or equivalent work experience.
  • Strong sales orientation and a genuine interest in supporting the customer.
  • Excellent written and verbal communication skills.
  • High attention to detail, strong organization, and follow-through.
  • Experience with Salesforce or other CRM software is a plus.
  • Technologically adept, with eCommerce familiarity preferred.
  • Ability to work a flexible/variable schedule, including weekends; at least two weekend days may be required.
  • Ability to work in a calm, professional environment suitable for high-touch wedding consultations.

Benefits

  • Remote work arrangement.
  • Temporary employment opportunity.
  • Hourly compensation of $22.33-$29.18 for Geo 2 locations.
  • Hourly compensation of $20.40-$26.78 for Geo 3 locations.
  • Opportunity to grow within a market-based compensation structure.
  • Work with a brand centered on design, creativity, and customer experience.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Teikametrics

Strategic Growth Account Manager

Teikametrics 251-1K Media

Teikametrics is hiring a remote Strategic Growth Account Manager in India to drive upsell, cross-sell, and net-new MRR growth across existing self-service customer accounts and inbound opportunities.

India Full-time Senior Account Manager Sales
CRM TikTok
1 hour, 11 minutes ago
IDT

NRS Digital Media Sales Strategist

IDT 1K-5K Diversified Telecommunication Services

NRS Digital Media at National Retail Solutions is seeking a Sales Strategist in Newark or remotely to support the sales team and help develop media proposals, strategies, and client-facing sales materials.

United States Full-time Mid Level Paid Media Specialist Sales
1 hour, 11 minutes ago
Kruze Consulting

Sales and Marketing Analyst

Kruze Consulting 51-250 Diversified Financial Services

Kruze Consulting is seeking a fully remote Sales and Marketing Analyst to support sales and revenue operations for a boutique CPA firm serving venture-backed startups.

United States Full-time Junior Sales
$70k-$80k
CRM Salesforce
1 hour, 26 minutes ago
SugarCRM

Sales - Account Executive, Business Development, Customer Success, Channel

SugarCRM 251-1K Professional Services

SugarCRM is hiring for multiple remote sales, customer success, business development, account management, and channel roles to help customers succeed and grow revenue through its CRM platform.

United States Full-time Mid Level Sales
2 hours, 11 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers