French Speaking Solutions Consultant - Work In Sofia, Bulgaria

23 hours, 43 minutes ago
Full-time
Junior
Customer and Technical Support
Mercier Consultancy

Mercier Consultancy

Mercier Consultancy specializes in multilingual recruitment and BPO outsourcing services, facilitating talent acquisition and business scaling across over 15 European countries while ensuring compliance with EU regulations.

Professional Services

Description

  • Deliver omnichannel customer support to French-speaking clients.
  • Analyze complex user issues and provide tailored solutions.
  • Maintain accurate customer records in the CRM system.
  • Collaborate with international teams to improve communication for French-speaking markets.
  • Meet and exceed performance targets and quality KPIs.
  • Continuously build product knowledge to serve as an expert advisor.
  • Participate in ongoing training to stay current on customer support trends.

Requirements

  • Native or fluent French speaking and writing ability is mandatory.
  • Valid EU passport is mandatory.
  • Excellent communication skills with empathy and solution-oriented problem solving.
  • Professional proficiency in English is required.
  • Previous experience in customer support or a client-facing role is an advantage.
  • Willingness to relocate to Bulgaria is required.
  • A proactive attitude is expected.

Benefits

  • Competitive monthly salary.
  • Fully paid training.
  • Comprehensive health insurance.
  • Fully paid relocation package including flight, transfer, and hotel.
  • Monthly performance bonus.
  • €1,500 one-time signing bonus.
  • Professional growth opportunities.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Senior Partner Solutions Consultant - US Public Sector

Appian 1K-5K Internet Software & Services

Appian is hiring a Partner Sales Solutions Consultant to drive partner-led growth and technical enablement across its US Public Sector ecosystem.

Machine Learning
28 minutes ago

Intacct Application Consultant

Aktion Associates 51-250 Construction & Engineering

Aktion Associates is hiring a remote Sage Intacct Application Consultant to lead construction-industry software implementations and support client financial system workflows and reporting.

ERP
23 hours, 43 minutes ago

Platform Consultant

Eagle Eye Solutions 251-1K IT Services

Platform Consultant at Eagle Eye works with larger customers to translate business needs into platform solutions and support delivery within the Project Delivery team.

23 hours, 43 minutes ago

Solutions Consultant

Sapio Sciences 51-250 Internet Software & Services

Sapio Sciences is seeking a remote U.S.-based Solution Consultant to support global life sciences sales opportunities for its lab informatics platform.

AWS Linux Python REST API
1 day ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers