Danish-Speaking Netflix Customer Experts - Work In Greece - Paid Relocation

52 minutes ago
Full-time
Junior
Customer and Technical Support
Mercier Consultancy

Mercier Consultancy

Mercier Consultancy specializes in multilingual recruitment and BPO outsourcing services, facilitating talent acquisition and business scaling across over 15 European countries while ensuring compliance with EU regulations.

Professional Services

Description

  • Provide customer service to Danish-speaking Netflix subscribers via phone, email, and chat.
  • Assist customers with account management and troubleshooting streaming issues.
  • Explain Netflix features, offerings, policies, and product updates to customers.
  • Resolve customer concerns proactively to support a positive viewing experience.
  • Maintain accurate records of customer interactions in the CRM system.
  • Collaborate with internal teams to improve service quality and customer satisfaction.
  • Stay informed about Netflix product updates, policies, and industry trends.

Requirements

  • Fluency in Danish, both spoken and written, is essential.
  • Good command of English is preferred.
  • Experience in customer service, preferably in the streaming or entertainment sector.
  • Strong communication and problem-solving skills with a customer-focused approach.
  • Ability to work in a fast-paced environment and manage multiple tasks.
  • Familiarity with CRM software and digital communication tools.
  • Willingness to relocate to Greece; paid relocation support is provided.
  • Passion for entertainment technology and delivering excellent customer experiences.

Benefits

  • Competitive monthly salary.
  • Fully paid training.
  • Fully paid relocation package to Greece.
  • Monthly performance bonus.
  • Health insurance.
  • 2 extra salaries per year.

Interested in this position?

Apply directly on the company website

Apply Now

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