MCG Health

MCG Health

MCG Health, part of the Hearst Health network, independently develops evidence-based clinical guidelines and software solutions to support healthcare organizations in making informed care decisions. Their products are used by over 2,200 clients, includ...

Internet Software & Services
251-1K
Founded 1988

Description

  • Design, develop, and deploy generative AI solutions that automate workflows, surface insights, and deliver intelligent recommendations.
  • Build, integrate, and operationalize AI agents and automations using Salesforce Agentforce within Sales, Service, and CPQ workflows.
  • Implement Einstein and Agentforce solutions, including prompt flows, tools, custom actions, and Data Cloud-grounded experiences.
  • Develop and secure APIs and integrations connecting Salesforce with internal and external business systems.
  • Engineer data interoperability across platforms by collaborating on ETL pipelines and automated data workflows.
  • Build retrieval-augmented generation (RAG) patterns with data indexing, grounding, safety measures, and evaluation loops.
  • Collaborate with architects, AI engineers, data teams, and business stakeholders to translate requirements into production-ready solutions.
  • Prototype new generative AI use cases and convert successful proofs of concept into scalable production applications.
  • Contribute to full-stack development efforts, including API design and front-end user interface work for AI features.
  • Drive CI/CD, code reviews, release management, compliance, data security, governance, and ongoing solution monitoring and improvement.

Requirements

  • Bachelor’s degree in computer science, engineering, or a related field.
  • 8+ years of Salesforce engineering experience.
  • 3+ years delivering AI or automation solutions at scale in enterprise environments.
  • Proven success modernizing legacy Salesforce orgs and implementing scalable architectures across Sales Cloud, Service Cloud, and Revenue (CPQ).
  • Hands-on experience with Salesforce Einstein, Agentforce, and Data Cloud.
  • Practical AI engineering experience with prompt design, tool calling, RAG/grounding, evaluation, guardrails, and observability.
  • Experience with Apex, Lightning Web Components (LWC), SOQL/SOSL, and Visualforce.
  • Proficiency in Python for AI service development, including FastAPI/Flask APIs, evaluation scripts, and LLM endpoint integration.
  • Strong API design and integration experience with Salesforce, including bi-directional, streaming, and external APIs.
  • CI/CD experience using SFDX and tools such as GitHub Actions or Azure DevOps.
  • Familiarity with Azure or AWS cloud environments.
  • Experience designing and managing data across Salesforce, Data Cloud, and other business systems, including identity resolution, data sharing, and segment activation.
  • Skill in process mapping, workflow design, and identifying operational inefficiencies to support AI-driven improvements.
  • Experience driving adoption and integration of AI solutions across business functions.
  • Excellent communication and presentation skills with technical and non-technical stakeholders, including executives.
  • Strong problem-solving, analytical, and troubleshooting abilities.
  • Collaborative, consultative mindset with the ability to translate business needs into technical solutions.
  • Comfortable working autonomously in fast-paced, evolving environments.
  • Salesforce Certified Platform Developer I and II required.
  • Preferred certifications include JavaScript Developer I, Platform App Builder, Salesforce Certified Data Cloud Consultant or Platform Data Architect, and Salesforce Certified Integration Architect.
  • Trailhead Superbadges or credentials in Agentforce, Apex Specialist, or Data Cloud are preferred.

Benefits

  • Pay range of $154,300 to $216,000.
  • Bonus eligible compensation.
  • Remote work arrangement.
  • Medical, dental, vision, life, and disability insurance.
  • 401(k) retirement plan, plus flexible spending and health savings accounts.
  • 15 days of paid time off plus additional front-loaded personal days.
  • 14 company-recognized holidays plus paid volunteer days.
  • Up to 8 weeks of paid parental leave plus 10 weeks of paid bonding leave.
  • Pet insurance and LGBTQ+ health services.
  • Travel expenses covered for required travel of approximately 4 to 8 trips per year.

Interested in this position?

Apply directly on the company website

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