Senior Salesforce Consultant

21 minutes ago
Full-time
Senior
Software Development
Media.Monks

Media.Monks

Media.Monks is a disruptive global powerhouse connecting content, data, and digital media services to lead brands into a new digital era.

Media
5K-10K
Founded 2001

Description

  • Lead discovery workshops and stakeholder interviews to gather, analyse, and document complex business requirements.
  • Translate business needs into user stories, functional specifications, and actionable Salesforce solutions.
  • Design scalable Salesforce solutions across multiple clouds, including declarative and custom approaches.
  • Collaborate with Technical Architects and Developers to validate feasibility and align designs with best practices.
  • Provide solution leadership and advisory support to senior client stakeholders throughout the project lifecycle.
  • Manage communication, expectations, and functional escalations for senior business and IT stakeholders, including C-level leaders.
  • Support Agile delivery practices, including backlog management, sprint planning, and delivery governance.
  • Identify and manage project risks, issues, and scope challenges related to solution design and adoption.
  • Define and support testing strategies, including UAT and SIT, to ensure quality and business fit.
  • Advise on change enablement strategies to support user adoption and transition into business-as-usual operations.

Requirements

  • Bachelor's degree in IT, Business, Engineering, or a similar relevant field.
  • 4+ years of progressive experience in the Salesforce ecosystem.
  • At least 2 years of experience in a Senior or Lead Consultant role in a professional services or large enterprise environment.
  • Proven experience configuring and customizing Salesforce Clouds such as Sales Cloud and Service Cloud.
  • Strong understanding of Salesforce core data models.
  • Exceptional process mapping, workshop facilitation, and solutioning skills.
  • Strong working knowledge of Agile delivery practices, including backlog management, sprint planning, and user story creation.
  • Solid understanding of Salesforce declarative tools such as Flow and Validation Rules, with awareness of Apex and LWC.
  • Experience with Salesforce integration patterns and tools such as MuleSoft.
  • Experience with data migration strategies and governance in a Salesforce environment.
  • Outstanding verbal and written communication skills with the ability to explain technical concepts to non-technical audiences and influence executive stakeholders.
  • Preferred Salesforce certifications in Data Cloud, OmniStudio, Health Cloud, Non Profit Cloud, and Public Sector Solutions.

Benefits

  • Opportunity to work with diverse clients across multiple industries.
  • Work with a trusted Salesforce Consulting Partner and MuleSoft Partner.
  • Exposure to certified experts with decades of experience and a strong delivery practice.
  • Equal-opportunity employer committed to a respectful and empowering workplace.

Interested in this position?

Apply directly on the company website

Apply Now

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