Mark43

Mark43

Mark43 redefines public safety software with an integrated Records Management System and a cloud-based Computer Aided Dispatch System, empowering first responders with reliable information and setting industry standards for customer support.

Professional Services
251-1K
Founded 2012
$179M raised

Description

  • Lead the technical design and execution of major expansions to the universal search platform across RMS, CAD, analytics, and adjacent product surfaces.
  • Define extensibility patterns and integration approaches for onboarding new internal and third-party data sources.
  • Review and improve designs, pull requests, authorization flows, index mappings, query paths, and service contracts.
  • Coordinate complex releases across multiple services and stakeholders while managing risks, dependencies, and rollout strategy.
  • Own end-to-end delivery of permission-aware global search capabilities from discovery through launch, observability, and iteration.
  • Mentor engineers, coach teammates through ambiguous technical decisions, and raise the quality bar for system design and testing.
  • Participate in on-call and support escalation, diagnose search failures, lead root cause analysis, and improve instrumentation and operational playbooks.

Requirements

  • 8+ years of professional software engineering experience.
  • Proficiency in Java with deep backend engineering experience.
  • Full-stack experience with React and TypeScript.
  • Experience designing and integrating with third-party and internal systems for search and data access across multiple product domains.
  • Experience with event-driven architectures using tools such as Amazon SNS, Amazon SQS, or Kinesis.
  • Strong experience with AWS services such as Lambda, API Gateway, Step Functions, S3, ECS/EKS, DynamoDB, Aurora/RDS, IAM, and CloudWatch.
  • Strong understanding of indexing strategies, document and schema design, query optimization, and search relevance tradeoffs at scale.
  • Comfort leading delivery in CI/CD and Infrastructure-as-Code environments within a serverless-first, microservices-based architecture.
  • Excellent written and verbal communication skills with the ability to influence technical and non-technical stakeholders.
  • Demonstrated strength in system design for scale, iterative delivery, and lower long-term cost of change.
  • Track record of leading large projects involving multiple engineers and delivering high-quality outcomes.
  • Ability to drive testing strategy, observability, and operational readiness across multiple areas of the product.
  • Proven mentorship and technical leadership in complex debugging, design reviews, and engineering standards.
  • Experience owning platform or product capabilities that span multiple teams, tenants, or domains.
  • Familiarity with public safety, regulated domains, or other mission-critical software environments.
  • Knowledge of security best practices around authorization, data access, auditability, and query governance.
  • Applicants must be authorized to work for any employer in the country where the role is hired, and Mark43 cannot sponsor or transfer visa sponsorship at this time.
  • Candidates must be located in the United States and able to work from an approved state or territory listed by the company.

Interested in this position?

Apply directly on the company website

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