People Operations Generalist

57 minutes ago
Full-time
Junior
Operations
Lyra Health

Lyra Health

Lyra Health is a global leader in mental health benefits, connecting companies and employees to world-class therapists and coaches. Their innovative platform offers fast, reliable access to evidence-based care for organizational well-being.

Health Care Providers & Services
1K-5K
Founded 2015
$627M raised

Description

  • Execute a seamless new hire experience for clinical employees from pre-hire through the first weeks on the job.
  • Deliver and update the New Hire Orientation presentation to reflect current programs, culture, and resources.
  • Own onboarding task execution, including WorkRamp assignments, I-9 tracking, handbook acknowledgments, background checks, and new hire kit preparation.
  • Maintain and improve the clinical onboarding program with People Ops and Clinical Ops to support retention and engagement.
  • Execute Workday business processes accurately and on time, including job changes, geo-location updates, name changes, and other organizational updates.
  • Serve as a point of contact for employees, managers, clinical leads, and HRBPs on Workday-related questions and escalate complex issues as needed.
  • Own structured and compliant offboarding in Workday, including system deactivations, exit interview coordination, documentation, and audit readiness.
  • Respond to HR inquiries through Workday tickets and provide timely, accurate support to employees.
  • Maintain and update People Operations knowledge bases in Workday and Zendesk, and help reduce recurring inquiries through better content and escalation.
  • Administer compliance training workflows and maintain secure personnel records in line with legal, regulatory, and privacy requirements.

Requirements

  • Bachelor's degree is required.
  • At least 2+ years of experience in an HR generalist or HR operations role.
  • Experience in fast-scaling, complex, or clinical organizations is preferred.
  • Experience working in an HRIS, ideally Workday.
  • Comfort executing business processes and maintaining data accuracy within HR systems.
  • Familiarity with federal and state employment laws.
  • Exposure to clinical workforce operations or healthcare HR environments is a plus.
  • Exceptional attention to detail and strong accountability for accuracy and follow-through.
  • Strong interpersonal, written, and verbal communication skills in a remote, distributed workforce environment.
  • Proficiency in Google Workspace and MS Office Suite.
  • Exposure to AI tools or automation in an HR context is beneficial.

Interested in this position?

Apply directly on the company website

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