Lucidya provides a leading platform for customer experience management in the Arab World, utilizing AI-driven social media analytics and monitoring tools to enhance strategic decision-making and improve brand performance across various social channels.
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Lucidya is hiring a Security Analyst to support global security, privacy, and compliance operations across its AI-native customer experience platform as it expands internationally.
Lucidya is hiring a Technical Customer Support Executive to be the first point of contact for customers using its AI-powered customer experience analytics platform and to resolve technical issues while improving the overall support experience.
Lucidya is hiring a People Systems Specialist to own and improve the HR systems, automation, and data integrity that support onboarding, payroll, contracts, and employee records across the People stack.
Lucidya is hiring an engineer to help rebuild and scale its AI-powered CXM platform for enterprise customers across the MENA region, with a focus on reliability, distributed processing, and AI-native systems.
Lucidya is hiring a DevOps Engineer to strengthen the infrastructure behind its AI-native customer experience platform by improving deployment automation, reliability, observability, and scalable operations.
Lucidya is hiring a Senior or Staff Machine Learning Engineer to own video intelligence and self-hosted LLM systems for its CX platform, turning multimodal AI ideas into production features for enterprise customers.
Lucidya is hiring its first dedicated Application Security Engineer to strengthen secure development practices and embed security across its AI-native customer experience platform as the company scales globally.
Lucidya is hiring a Site Reliability Engineer to own the stability, scalability, and automation of its cloud infrastructure supporting real-time customer experience intelligence at global scale.
Lucidya is hiring an AI Engineer specializing in Voice Agents to design, build, and deploy production-ready voice AI solutions for enterprise customer experience use cases across the MENA region.
