TA Operations and Systems Specialist

1 month, 4 weeks ago
Full-time
Mid Level
Operations
list-manage.com

list-manage.com

list-manage.com is a company that offers email marketing services and tools to help businesses manage and grow their email lists effectively.

Founded 2001

Description

  • Support and maintain recruiting workflows and operational processes within Greenhouse ATS.
  • Manage requisition structure, opening setup, pipeline integrity, and workflow hygiene across Talent Acquisition.
  • Partner with TA leadership to improve recruiting operations, candidate movement workflows, and pipeline health visibility.
  • Troubleshoot workflow gaps, operational bottlenecks, and reporting inconsistencies.
  • Build, maintain, and validate TA dashboards, reports, and operational metrics.
  • Support recruiter attribution tracking, SLA reporting, pipeline health reporting, and recruiting analytics.
  • Audit recruiting data to ensure reporting accuracy and operational integrity across systems.
  • Create and maintain SOPs, workflow documentation, operational guidance, and reporting standards.
  • Support operational audits, recruiting process governance, change management, and scaling efforts.
  • Collaborate with Talent Acquisition, Staffing, People Operations, and Hiring Teams to improve operational consistency.

Requirements

  • 4+ years of experience in Talent Acquisition Operations, Recruiting Operations, Talent Systems, HR Operations, or related operational roles.
  • Experience supporting recruiting workflows and ATS operations within Greenhouse and similar ATS platforms.
  • Experience building, auditing, or supporting recruiting reports, dashboards, or operational metrics.
  • Experience identifying workflow gaps and improving operational processes.
  • Strong systems-thinking and operational problem-solving skills.
  • Strong analytical and organizational skills with high attention to detail.
  • Strong written and verbal communication skills.
  • Ability to manage multiple priorities and operational initiatives simultaneously.
  • Experience partnering cross-functionally with Recruiting, People Operations, Operations teams, or business stakeholders.
  • Bachelor’s degree or equivalent combination of professional experience and training.
  • Experience with recruiting analytics, workflow governance, or operational reporting (preferred).
  • Experience supporting Greenhouse implementations, workflow redesigns, or recruiting process optimization (preferred).
  • Familiarity with Jira, dashboard tools, reporting platforms, or workflow documentation systems (preferred).
  • Experience supporting operational change management initiatives, compliance audits, or process governance (preferred).
  • Experience working in consulting, government modernization, digital services, or mission-driven organizations (preferred).
  • Legal authorization to work in the United States and work authorization that does not require visa sponsorship, now or in the future.
  • Ability to meet any other requirements for government contracts and possibly pass a government background check or security clearance, depending on the contract.
  • Must reside in one of Nava’s approved remote-work states and work from the contiguous United States.

Benefits

  • $110,000 to $120,000 USD compensation range.
  • Comprehensive medical, dental, and vision coverage.
  • Disability, life, and accidental death insurance at no cost.
  • Vacation, holidays, floating holidays, and 12 paid federal holidays each year.
  • Performance-based annual bonus when company goals are met.
  • Paid parental leave plus weekly meals delivered to your home.
  • Wellness program with physical, mental, and emotional health resources.
  • 401(k) match of 4% of salary.
  • Remote-first flexible work environment with a company laptop, home office setup assistance, and monthly utility reimbursement.
  • Learning and development support including internal training, LinkedIn Learning access, and an annual allowance for courses, tuition, and certifications.

Interested in this position?

Apply directly on the company website

Apply Now

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