Technical Program Manager

2 weeks, 1 day ago
Full-time
Senior
Project and Program Management
Kobie Marketing

Kobie Marketing

Kobie Marketing specializes in providing comprehensive loyalty marketing solutions, combining strategy, technology, and program management to enhance customer experiences and drive enterprise value for leading global brands.

Professional Services
251-1K
Founded 1990

Description

  • Oversee the product lifecycle from intake and discovery through delivery, ensuring alignment with strategic goals and client commitments.
  • Maintain visibility into product and feature queues and track dashboards for volume, SLA adherence, backlog health, and delivery timelines.
  • Lead quarterly planning sessions and facilitate quarterly commitment alignment across teams.
  • Review and track Product Owner updates in Jira and ensure changes to scope, budget, timeline, and risks are documented and reported.
  • Own risk and issue tracking through resolution and provide clear status, dependency, and timeline communications to stakeholders and leadership.
  • Serve as the primary point of contact for product backlog status, active development work, implementation-related features, and client-committed initiatives.
  • Collaborate with Product Owners, stakeholders, and managers to define feature scope, coordinate handoffs, and support prioritization decisions.
  • Improve delivery processes by evolving best practices, templates, frameworks, and dashboards.
  • Use metrics, trends, and data to identify improvement opportunities and drive operational maturity.
  • Support business transition management so delivered features are understood and provide intended value.

Requirements

  • 5+ years of program or project management experience, including at least 2 years focused on product or technology initiatives.
  • Strong understanding of modern product and software development methodologies such as Agile, Scrum, and Lean.
  • Demonstrated ability to manage multiple complex initiatives in a fast-paced, cross-functional environment.
  • Strong analytical mindset with experience using data to drive operational improvement.
  • Technical proficiency with the Atlassian suite, including Jira, Jira Service Management, and Jira Product Discovery.
  • Experience designing and managing workflows that align business processes with platform capabilities.
  • Excellent written and verbal communication skills.
  • Comfort working with both technical and business stakeholders.
  • Proven ability to influence, collaborate, and lead across multiple levels of an organization.

Benefits

  • Flexible remote work environment.
  • Flexible Time Off.
  • Nine company-wide holidays.
  • A diverse suite of benefits focused on growth, development, and personal well-being.
  • Work for a nationally recognized Top Workplace and Top Remote Workplace.

Interested in this position?

Apply directly on the company website

Apply Now

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