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Product Owner, GTM Sales Systems

3 weeks ago
United States
Full-time
Senior
Product Owner
Product Management
CRM Salesforce
Apply Now
Klaviyo

Klaviyo

Klaviyo offers intelligent email marketing, SMS, and automation services for ecommerce businesses, empowering brands to personalize customer interactions and drive growth.

IT Services
1K-5K
Founded 2012
View All Jobs 117

Description

  • Own the product vision, roadmap, and delivery for GTM Sales Systems focused on Accounts and Opportunities.
  • Define how sellers interact with account data and how opportunity workflows improve deal velocity.
  • Lead discovery, write product requirements, and define acceptance criteria for system changes and enhancements.
  • Own sprint prioritization and drive execution to deliver outcomes tied to business KPIs.
  • Shape data architecture and data quality for foundational sales domains.
  • Partner with stakeholders across the business, including sales leadership and the CIO organization, to align priorities and outcomes.
  • Evaluate workflows with an AI-first mindset and redesign processes to use human-led, AI-augmented, or AI-automated approaches appropriately.
  • Present product vision and progress to senior business leaders.
  • Use Salesforce as the current platform while thinking beyond any single tool to determine the right experience and architecture.

Requirements

  • Experience owning product vision, roadmap, and delivery in a product owner or similar role.
  • Deep CRM expertise, with Salesforce experience relevant to GTM sales systems.
  • Ability to write product requirements and define success metrics.
  • Experience driving discovery, prioritization, and delivery in a fast-scaling enterprise environment.
  • Strong understanding of account and opportunity workflows, seller processes, and sales system architecture.
  • Comfort presenting product strategy to senior executives and writing detailed sprint acceptance criteria.
  • AI fluency with responsible use of AI, including privacy, security, bias awareness, and human-in-the-loop practices.
  • Up to 10% travel required for onboarding, client or partner work, team meetings, and industry events.
  • Bachelor’s degree, advanced degree, or equivalent experience is not specified in the posting (if applicable, candidates should confirm with recruiter).

Benefits

  • Base salary range of $132,000 to $198,000 USD for U.S. locations.
  • Eligibility for annual cash bonus plan.
  • Variable compensation (OTE) for sales and customer success roles, where applicable.
  • Equity and sign-on payments may be included in total compensation.
  • Comprehensive health, welfare, and wellbeing benefits based on eligibility.
  • Flexible travel expectations, with travel coordinated in advance.
  • Support for accommodations as needed.
  • Klaviyo describes its workplace as inclusive and supportive, with generous benefits.

Interested in this position?

Apply directly on the company website

Apply Now

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