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Product Owner - Checkout & Payments

1 hour, 20 minutes ago
United Kingdom
Full-time
Mid Level
Product Owner
Product Management
Agile Confluence E-commerce JIRA
Apply Now
OnBuy

OnBuy

OnBuy: Leading UK online marketplace with competitive fees for sellers, secure shopping experience, and direct payments via PayPal.

Internet Software & Services
51-250
Founded 2012
$61M raised
View All Jobs 4

Description

  • Own the end-to-end buyer journey from basket through successful order placement across multiple brands and markets.
  • Define and own the product vision and roadmap for basket, checkout, account creation, payment methods, APMs, wallets, payment performance, and localisation.
  • Translate buyer friction, payment data, market performance, and commercial priorities into clear problem statements, user stories, and measurable outcomes.
  • Prioritise and refine the backlog based on conversion impact, payment success, customer trust, operational efficiency, and market needs.
  • Work closely with engineering, QA, design, data, risk, finance, international, customer service, payment partners, acquiring partners, and PSPs to deliver checkout and payment experiences.
  • Lead sprint planning, reviews, and backlog refinement to maintain squad clarity, alignment, and focus.
  • Balance delivery speed with scalability, technical health, payment reliability, compliance, currency and language localisation, and brand consistency.
  • Champion the voice of the customer using analytics, feedback, and research to guide decision-making.
  • Partner with commercial, operations, finance, risk, marketing, international, localisation, and payment providers to drive alignment and adoption.
  • Define and track goals and key metrics for conversion, payment authorisation, failure rate, APM adoption, drop-off, fraud, order completion, and market performance.

Requirements

  • Proven experience as a Product Owner or Product Manager in a digital, eCommerce, marketplace, fintech, payments, multi-brand, multi-market, or SaaS environment.
  • Familiarity with Agile tools such as Jira and Confluence.
  • Familiarity with BI tools such as Looker Studio, GA4, payment analytics, or similar.
  • Strong understanding of Agile delivery, backlog management, and cross-functional squad leadership.
  • Excellent communication and stakeholder management skills with the ability to influence without authority.
  • Ability to act as the subject matter expert for checkout and payments across the buyer journey, brands, and markets.
  • A clear focus on measurable outcomes and the ability to link checkout and payment improvements to conversion, order completion, and commercial impact.
  • A strategic mindset that simplifies complexity and drives delivery at pace.
  • A commercial mindset with empathy for customers and a collaborative approach to problem-solving.
  • Desirable: experience improving basket, checkout, account creation, delivery, payment selection, and order completion journeys.
  • Desirable: strong understanding of card payments, digital wallets, alternative payment methods, authorisation rates, payment failures, refunds, payment routing, local payment preferences, and payment provider integrations across multiple markets.
  • Desirable: experience shaping checkout and payment experiences for multiple countries, including currency, language, translated content, local payment expectations, legal/compliance constraints, and market-specific conversion barriers.
  • Desirable: ability to use drop-off data, payment performance, experimentation, and customer behaviour insight to identify improvements.
  • Desirable: appreciation of fraud, chargebacks, customer trust, regulatory considerations, and operational controls within checkout and payments.
  • Must have the right to live and work in the UK; sponsorship is not available.

Benefits

  • Salary up to £75,000 per annum depending on experience.
  • Company equity.
  • 25 days annual leave plus Bank Holidays.
  • One extra day off for your birthday.
  • Employee Assistance Programme.
  • Perks at Work benefit platform.
  • Opportunities for career development and progression.
  • UK remote or hybrid working if you live near the Manchester or Bournemouth offices.

Interested in this position?

Apply directly on the company website

Apply Now

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