Product Owner - Search & Discovery

1 month, 2 weeks ago
Full-time
Senior
Data Science and Analytics
OnBuy

OnBuy

OnBuy: Leading UK online marketplace with competitive fees for sellers, secure shopping experience, and direct payments via PayPal.

Internet Software & Services
51-250
Founded 2012
$61M raised

Description

  • Own the product vision and roadmap for search, navigation, browse, recommendations, and discovery experiences across multiple brands and markets.
  • Translate customer behaviour, search data, market performance, trading priorities, and commercial opportunities into problem statements, user stories, and measurable outcomes.
  • Prioritise and refine the backlog based on buyer impact, conversion opportunity, search performance, brand priorities, local market needs, and commercial value.
  • Work closely with engineering, QA, design, data, activation, international, and trading teams to deliver high-quality discovery experiences.
  • Lead sprint planning, reviews, and backlog refinement for the squad to maintain clarity, alignment, and focus.
  • Balance delivery speed with long-term scalability, technical health, platform capability, localisation, brand consistency, and operational efficiency.
  • Champion the voice of the customer using search analytics, behavioural insight, feedback, and research.
  • Partner with commercial, operations, marketing, international, and trading teams to align search and discovery improvements with customer needs and business goals.
  • Define and track Goals and Key Metrics for search relevance, zero-results rate, click-through, browse engagement, conversion, and discovery-led revenue.
  • Use analytics, experimentation, and feedback to identify friction and continuously improve product discoverability and customer satisfaction.

Requirements

  • Proven experience as a Product Owner or Product Manager in a digital, eCommerce, marketplace, multi-brand, multi-market, or SaaS environment.
  • Strong understanding of Agile delivery, backlog management, and cross-functional squad leadership.
  • Experience in Search & Discovery.
  • Familiarity with Agile tools such as Jira and Confluence and BI tools such as Looker Studio, GA4, Constructor analytics, or similar.
  • Confidence and curiosity to act as the subject matter expert and go-to contact for search and discovery across the buyer journey, brands, and markets.
  • Excellent communication and stakeholder management skills, with the ability to influence without authority across technical, commercial, and operational teams.
  • A focus on measurable outcomes with the ability to link discovery improvements to conversion, engagement, and commercial impact.
  • Experience improving search quality, ranking, relevance, facets, filters, query handling, synonyms, and zero-results journeys is desirable.
  • Understanding of category structures, browse journeys, product listing pages, merchandising, and customer-led navigation is desirable.
  • Experience using search analytics, click-through data, conversion funnels, product engagement, and behavioural insight to guide prioritisation is desirable.
  • Experience shaping recommendation logic, personalised journeys, or discovery features is desirable.
  • Experience in marketplace, retail, travel, or high-volume eCommerce environments is desirable.
  • Must have the full right to live and work in the UK, as sponsorship is not available for this role.

Benefits

  • Salary up to £75,000 per annum depending on experience.
  • Company equity.
  • 25 days annual leave plus Bank Holidays.
  • An extra day off for your birthday.
  • Employee Assistance Programme.
  • Perks at Work benefits platform.
  • Opportunities for career development and progression.
  • UK remote working, with hybrid working available near the Manchester or Bournemouth offices.

Interested in this position?

Apply directly on the company website

Apply Now

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