Gestionnaire principal(e) de compte

3 days, 17 hours ago
Full-time
Junior
Customer and Technical Support
Kaseya

Kaseya

Kaseya provides integrated IT management and security solutions for MSPs and SMBs, enabling centralized IT operations, remote management, cybersecurity, and automation.

IT Services
1K-5K
Founded 2000
$567M raised

Description

  • Own and grow a portfolio of strategic accounts with strong expansion potential.
  • Identify upsell and cross-sell opportunities across Kaseya’s product suite.
  • Re-engage low-activity customers and strengthen relationships with key decision-makers.
  • Develop and execute customized account plans, including regular check-ins, meetings, and business reviews.
  • Monitor product usage and adoption to identify gaps and increase customer value and retention.
  • Consistently achieve and exceed revenue targets for assigned accounts.
  • Collaborate with Customer Success, Sales, and other internal teams to deliver a seamless customer experience.
  • Manage pipeline activity, forecasts, and reporting in Salesforce.

Requirements

  • Minimum 2 years of experience in account management or sales focused on client relationship development and business growth.
  • Experience managing a B2B customer portfolio in a SaaS environment.
  • Proven success growing existing accounts through upsell, cross-sell, and account expansion.
  • Experience managing a product portfolio and identifying opportunities to increase customer value.
  • Demonstrated ability to build strong relationships with executive-level decision-makers.
  • Experience at a high-growth SaaS company (preferred).
  • Track record of meeting or exceeding sales and account growth targets (preferred).
  • Experience executing a land-and-expand strategy with existing customers (preferred).
  • Strong business acumen and passion for account development and growth.
  • Highly motivated, coachable, and resilient in a fast-changing environment.
  • Excellent communication, organizational, and interpersonal skills.
  • Experience with CRM tools, with Salesforce as an asset.
  • Strong analytical and forecasting skills.

Benefits

  • Base salary of CA$70,000 to CA$85,000.
  • Uncapped variable compensation.
  • Target total earnings (OTE) of CA$140,000 to CA$160,000.
  • Potential to earn above target based on performance.
  • Opportunity to work with leading-edge technology in a fast-growing company.
  • Collaborative team environment.
  • Career acceleration in a role with immediate impact.

Interested in this position?

Apply directly on the company website

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