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Strategic Partnership Manager

3 hours, 48 minutes ago
United States
Full-time
Mid Level
Account Manager
Sales and Business Development
CRM Salesforce
Apply Now
Kapitus

Kapitus

Kapitus, a leading small business financing company, offers fast, flexible term loans and lines of credit from $5k to $5 million. With a focus on simplifying financing for small businesses, Kapitus provides multiple loan options to support business gro...

Diversified Financial Services
251-1K
Founded 2006
$490M raised
View All Jobs 13

Description

  • Serve as the primary point of contact for a portfolio of strategic and referral partners.
  • Own the full partner lifecycle, including onboarding, activation, ramp-up, and retention.
  • Establish proactive engagement routines to drive partner loyalty and production.
  • Resolve partner issues quickly and maintain account health by identifying at-risk relationships early.
  • Continuously audit and improve partner workflows, tools, and communication cadences.
  • Identify friction points in the referral submission and funding pipeline and collaborate cross-functionally to remove them.
  • Design and refine partner enablement programs, including training materials, product guides, co-marketing resources, and incentive structures.
  • Use Salesforce CRM data to analyze partner behavior and program performance and translate insights into operational improvements.
  • Oversee the day-to-day operations of referral and affiliate programs and ensure partners understand program mechanics and incentives.
  • Track partner KPIs, deliver performance updates, and maintain accurate records of partner activity in Salesforce.

Requirements

  • 3–6 years of experience in account management, partner/channel management, or business development.
  • Strong understanding of referral program mechanics and how to optimize partner engagement.
  • Demonstrated ability to manage a large portfolio of accounts with strong organization and follow-through.
  • Excellent communication and relationship-building skills.
  • Analytical mindset with the ability to pull and interpret CRM and performance data.
  • Self-starter who thrives in an individual contributor role with autonomy.
  • Background in financial services, fintech, alternative lending, or banking preferred.
  • Hands-on experience with referral or affiliate programs in small business lending is a significant differentiator.
  • Familiarity with affiliate/partner management platforms such as Impact.com or similar.
  • Working knowledge of small business lending products such as term loans, lines of credit, and revenue-based financing.
  • Experience with Salesforce or a comparable CRM.

Benefits

  • Competitive base salary range of $89,700–$143,900.
  • Quarterly incentive compensation eligibility based on KPI and metric attainment.
  • Comprehensive medical, dental, and employer-paid vision coverage through UnitedHealthcare.
  • Flexible Spending Account for eligible medical, dental, vision, pharmacy, and dependent care expenses.
  • Lifestyle Spending Account for physical, mental, and financial well-being expenses.
  • 100% company-paid basic short-term and long-term disability insurance, plus vision insurance.
  • Paid maternity and parental leave.
  • Commuter benefits for parking and travel expenses.
  • Tuition reimbursement of up to $5,000 annually, plus conference and career development opportunities.
  • Paid time off and sick time.
  • 401(k) through Fidelity with a 25% company match up to 6% of annual salary.
  • Remote candidates may be considered in eligible states where Kapitus or its subsidiaries have a physical presence.

Interested in this position?

Apply directly on the company website

Apply Now

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