HR Generalist - Mexico

3 weeks, 6 days ago
Full-time
Mid Level
HR and Recruiting
JumpCloud

JumpCloud

JumpCloud provides a unified platform for managing identity, access, and devices across various operating systems, enabling secure and frictionless access to resources through features like single sign-on, multi-factor authentication, and a Zero Trust ...

Internet Software & Services
251-1K
Founded 2013
$417M raised

Description

  • Serve as the first point of contact for employee relations concerns and review HRBP Agent intake.
  • Partner with leaders to ensure guidance is followed and aligned with regional legal considerations.
  • Escalate complex employee relations cases to HR Business Partners.
  • Support follow-up actions, manager communication, and closure tracking for employee relations issues.
  • Support performance management cycles, goal setting, and review coordination.
  • Assist with compensation cycle preparation and data consolidation.
  • Coordinate engagement initiatives, surveys, action plans, and HR projects/programs.
  • Manage internal team transfers, including documentation and handoffs.
  • Support onboarding with TA and HR Ops, including role readiness, buddy assignment, and team integration.
  • Track headcount, hiring, and attrition trends; prepare HR dashboards and partner on HRIS accuracy.

Requirements

  • 3 years of experience in HR coordination or people programs.
  • Strong communication, stakeholder management, and follow-through skills.
  • High attention to detail and ability to handle confidential information.
  • Ability to work independently and manage multiple priorities.
  • Interest in developing HRBP skills and learning the engineering business.
  • Experience across multiple geographies is preferred.
  • Understanding of how different business functions operate, such as GTM, Engineering, and Corporate.
  • Advanced Excel/Google Sheets skills and experience working with HRIS data.
  • Experience supporting remote-first teams across multiple regions.
  • Must be located in and authorized to work in Mexico.
  • Fluency in English for interviews, screening, and internal business communication.

Benefits

  • Remote-first work environment.
  • Work remotely within Mexico.
  • Opportunity to work with teams across 15+ countries.
  • Exposure to a fast-paced SaaS environment.
  • Opportunity to grow HRBP expertise and learn the business.
  • Inclusive workplace with a focus on human connection and belonging.
  • Equal opportunity employer status.

Interested in this position?

Apply directly on the company website

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