Inside Sales & Retention Specialist

39 minutes ago
Full-time
Junior
Sales and Business Development
Jacuzzi

Jacuzzi

Jacuzzi specializes in the manufacturing and distribution of high-quality hot tubs, saunas, swim spas, and bath products, offering innovative hydrotherapy solutions designed to enhance overall well-being.

Industrial Conglomerates
1K-5K
Founded 1915

Description

  • Serve as the primary point of contact for prospective and existing customers.
  • Guide customers through the sales process, including estimates, financing discussions, and closing sales.
  • Create accurate and competitive quotes based on customer specifications.
  • Maintain strong relationships to drive repeat business and referrals.
  • Coordinate with Customer Care, Design Consultants, and Installation teams to support smooth project execution.
  • Update and manage CRM records with client data, sales activity, and pipeline progress.
  • Meet or exceed individual sales targets and contribute to team goals.
  • Provide responsive customer service and resolve customer concerns.
  • Handle cancellation requests and work to retain customer business.

Requirements

  • High school diploma or equivalent required; bachelor's degree in Business or a related field preferred.
  • 1-2 years of experience in home remodeling sales, either outside sales or inside sales.
  • Strong verbal and written communication skills.
  • Excellent negotiating and problem-solving skills.
  • Proficiency with CRM software, specifically Salesforce.
  • Ability to manage multiple customer inquiries and sales opportunities at once.
  • Must be goal-oriented, self-motivated, and able to work independently.
  • Must be willing to work Monday-Friday in the Central Time Zone.
  • Home improvement or remodeling industry experience preferred.
  • Residence in the Central Time Zone, preferably Houston, TX or St. Louis, MO.

Benefits

  • $24/hour base pay plus 3% commission on sold projects.
  • Uncapped commission potential.
  • Medical, dental, and vision insurance plans.
  • 401(k) with matching program.
  • Positive work culture with supportive sales leadership.

Interested in this position?

Apply directly on the company website

Apply Now

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