Benefits Coordinator

2 hours, 16 minutes ago
Full-time
Junior
HR and Recruiting
Jacuzzi

Jacuzzi

Jacuzzi specializes in the manufacturing and distribution of high-quality hot tubs, saunas, swim spas, and bath products, offering innovative hydrotherapy solutions designed to enhance overall well-being.

Industrial Conglomerates
1K-5K
Founded 1915

Description

  • Serve as the primary contact for employee benefits questions and provide timely, compassionate support.
  • Administer health, welfare, retirement, and optional benefit programs, including enrollments, changes, terminations, and status updates.
  • Support annual open enrollment through system setup, testing, employee communications, and post-enrollment cleanup.
  • Maintain benefits documentation and HRIS/benefits platform content to support employee self-service.
  • Ensure 401(k) elections, contribution changes, and loan transactions are reflected accurately in payroll.
  • Perform monthly carrier billing reconciliations and resolve discrepancies with carriers, payroll, and vendors.
  • Track and resolve enrollment errors, retroactive changes, refunds, and benefit adjustments.
  • Partner with carriers, brokers, TPAs, and platform providers to resolve employee issues, manage data feeds, and maintain system accuracy.
  • Support leave of absence and disability cases by coordinating premium collection, benefit changes, and coverage continuity.
  • Assist with wellness challenges, campaigns, communications, participation tracking, and incentive distribution.

Requirements

  • 2–3 years of hands-on benefits administration experience.
  • Experience supporting employee-facing benefits and wellness programs is preferred.
  • Experience with benefits billing reconciliation and/or enrollment audits is preferred.
  • Strong attention to detail and accuracy.
  • Excellent written and verbal communication skills with a customer-service orientation.
  • Proficiency with HRIS and benefits platforms.
  • Strong Excel skills.
  • Experience supporting multi-state and/or multi-country employee populations.
  • Ability to work fully remote while being located in and available during EST hours.
  • Ability to handle sensitive employee information with discretion.

Benefits

  • $55,000+ salary based on experience.
  • 401(k) with matching program.
  • Dental insurance.
  • Health insurance.
  • Health savings account.
  • Life insurance.
  • Paid time off.
  • Vision insurance.

Interested in this position?

Apply directly on the company website

Apply Now

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