Manager, Sales Operations

3 weeks, 3 days ago
Full-time
Senior
Sales and Business Development
IVX Health

IVX Health

IVX Health is a national provider of infusion and injection therapy for patients with complex chronic conditions. They offer biologic infusion and injection therapies in outpatient centers with unique amenities like private suites and flexible scheduli...

Health Care Providers & Services
51-250
Founded 2013
$136M raised

Description

  • Analyze sales performance and workforce trends to identify growth opportunities, mitigate risk, and improve team effectiveness.
  • Monitor provider referral activity to identify underperforming markets and recommend strategic interventions.
  • Deliver sales KPIs and KLIs, along with actionable insights and ROI analysis, to leadership.
  • Lead growth reviews, territory assessments, and structural recommendations to support market expansion.
  • Develop and scale sales enablement programs, tools, resources, and training to improve field execution.
  • Partner with Sales and Marketing leaders to design enablement strategies, messaging, and materials.
  • Build frameworks to track provider engagement, ranking, and retention.
  • Own and optimize sales technology, including CRM administration, data capture, and analytics tools.
  • Partner with Business Systems and Data teams to improve sales systems and data integrity.
  • Manage, lead, and develop the Sales Operations and Support team and define team structures and expectations.

Requirements

  • 5–6 years of experience in sales operations, growth strategy, or a related field.
  • Bachelor’s degree required; an MBA or similar advanced degree is preferred.
  • Experience in multi-site healthcare services, private equity-backed organizations, or other high-growth environments.
  • Demonstrated success leading teams and improving performance through data, process, and operational excellence.
  • Experience in internal consulting, business operations, strategy, chief of staff, or other cross-functional roles.
  • Proven ability to lead high-priority, cross-functional initiatives in ambiguous environments.
  • Exceptional analytical and problem-solving skills with a strong data-driven decision-making approach.
  • Strong communication and presentation skills with the ability to influence stakeholders at all levels.
  • Deep familiarity with CRM tools, analytics platforms, and sales performance systems.
  • Advanced Excel and data visualization skills; experience with medical claims data or similar datasets is preferred.

Benefits

  • Comprehensive medical, dental, and vision coverage, including prescription drug plans and telemedicine.
  • Health Savings Account (HSA) and Health Reimbursement Arrangement (HRA) options.
  • Supplemental accident, critical illness, and hospital indemnity coverage.
  • Dependent Care FSA for eligible childcare and dependent care expenses.
  • 401(k) retirement plan with a competitive company match.
  • Voluntary short-term and long-term disability coverage.
  • Fertility and family support benefits.
  • Life and AD&D insurance.
  • Free counseling and wellness support resources.
  • Tuition reimbursement, certification support, and access to a CEU library.
  • Matched donations and paid volunteer time off.
  • Employee referral bonus program.

Interested in this position?

Apply directly on the company website

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