Onboarding Coordinator (ABA Therapy - US Healthcare) | EST Hours (Remote)

10 hours, 12 minutes ago
Full-time
Junior
Operations
ISTA Solutions

ISTA Solutions

ISTA Solutions is a one-stop outsourcing company that provides quality and cost-efficient services and solutions. They offer tailor-made workflow solutions, skilled agents dedicated to clients, global resources for comprehensive support, and a focus on...

Professional Services
251-1K
Founded 2015

Description

  • Conduct onboarding meetings via Zoom or Teams with newly hired therapists.
  • Guide candidates through each stage of the onboarding process and identify outstanding tasks.
  • Follow up consistently to keep candidates progressing through onboarding on time.
  • Manage candidate statuses on a shared board and prevent delays at any stage.
  • Complete and track onboarding tasks accurately in the company’s systems, including ClickUp.
  • Flag candidates who are not engaging or progressing and follow the required protocols.
  • Coordinate with the staffing team when candidates reach the placement stage.
  • Handle approximately 30 onboarding candidates per month per state, with team support during peak periods.

Requirements

  • Previous experience in an onboarding, recruitment coordination, or HR administration role.
  • Experience with ClickUp, Microsoft Teams, or similar platforms is an advantage.
  • Familiarity with the ABA therapy space is a plus.
  • Background in healthcare, disability services, or mental health services is a plus.
  • Strong organisational skills and a task-oriented working style.
  • Excellent follow-up and communication skills.
  • Comfortable working in a high-volume environment with multiple candidates at different stages simultaneously.
  • Self-driven and able to identify priorities without being told.
  • Must be able to work Monday to Friday, 9:00 AM to 6:00 PM EST.
  • Must have a fixed fibre internet line with at least 25 Mbps upload and download speed, wired Ethernet capability, and a reliable backup power solution.

Benefits

  • Fully remote work environment.
  • Compensation for South African public holidays in accordance with the BCEA.
  • Opportunity to support a fast-growing US-based company.
  • Team support during high-volume periods.

Interested in this position?

Apply directly on the company website

Apply Now

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