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Benefits Specialist

2 months, 2 weeks ago
United States
Full-time
Senior
Human Resources
HR and Recruiting
Apply Now
Melita Group

Melita Group

Melita Group provides customized HR outsourcing solutions, payroll processing, and benefits consulting services designed to enhance business efficiency and employee productivity for organizations of all sizes.

Professional Services
51-250
Founded 1993
View All Jobs 2

Description

  • Serve as the primary point of contact for clients on plan administration, billing inquiries, and escalated service issues.
  • Build and maintain strong client relationships through proactive service and strategic support.
  • Act as the primary liaison between clients, carriers, and vendors to manage day-to-day relationships and resolve issues.
  • Coordinate and execute renewal decisions, including policy implementations, plan changes, terminations, and enrollment updates.
  • Lead and project manage open enrollment, including communications, meetings, technology updates, and enrollment submissions.
  • Onboard new clients to Melita’s benefits services, including first-time benefits setups and Broker of Record transitions.
  • Ensure client compliance with local, state, and federal benefits regulations and prepare required notices and filings.
  • Collaborate with the department manager to identify problems and develop workflow solutions.
  • Mentor Benefits Specialists and share best practices across teams.
  • Partner with the Employee Services Manager to create knowledge articles for Employee Support Advocacy.

Requirements

  • Bachelor’s degree or an equivalent combination of education and experience.
  • 5+ years of related work experience.
  • Active Life, Accident and Health Producer License, or willingness and ability to obtain licensing in the relevant states during onboarding.
  • Must maintain continuing education requirements for license renewal.
  • Advanced employee benefits expertise across small and large group markets.
  • Experience with medical, dental, vision, life, disability, voluntary, and ancillary benefits offerings.
  • Strong knowledge of multi-state benefits regulations and market practices.
  • Experience using benefits administration and HRIS systems such as ADP, Employee Navigator, Paylocity, or Rippling.
  • Advanced proficiency in Microsoft Office Suite.
  • Excellent problem-solving, time management, and client-facing communication skills.
  • Ability to work collaboratively and foster teamwork.

Benefits

  • Remote, full-time role.
  • Opportunity to work with a client portfolio of 20-30 accounts across small to large group employers.
  • Meaningful client work with direct impact on how Melita serves clients nationwide.
  • Employee-first culture.
  • Unbiased advisor model with no insurance commissions.
  • Heavy investment in technology and AI to improve work.
  • Growth through the Allvia / Trinity Hunt Partners platform.

Interested in this position?

Apply directly on the company website

Apply Now

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