INTERN | CUSTOMER SUCCESS

2 hours, 23 minutes ago
Internship
Entry Level
Customer and Technical Support
Inter

Inter

Inter is the first 100% digital bank in Brazil, offering free checking accounts, credit cards, investments, loans, insurance, and currency exchange with a focus on simplicity and fairness.

Banks
51-250
$801M raised

Description

  • Attend and analyze detractor customer cases to identify the root cause of dissatisfaction.
  • Apply solutions and handle critical situations to recover negative customer experiences.
  • Collaborate with Product, Support, and Sales teams to fully resolve customer requests.
  • Track the customer journey after service and document feedback for continuous improvement of processes and products.

Requirements

  • Currently enrolled in a degree program in Administration, Communications, Public Relations, Marketing, or related fields.
  • Strong verbal and written communication skills with clarity, objectivity, and empathy.
  • Genuine interest in interacting with people and a problem-solving mindset.
  • Previous experience in customer service, customer support, or sales is preferred.
  • Knowledge of a CRM tool such as HubSpot, Salesforce, or Zendesk is preferred.
  • Intermediate English or Spanish is preferred.

Benefits

  • Transportation allowance.
  • Life insurance.
  • Wellhub access and the Inter Running Group.
  • Access to the CARE4U space in Belo Horizonte with self-care services, a relaxation area, games, and a mini golf course.
  • Perks in the Inter SuperApp, including Duo Gourmet.
  • Inter Platinum Card.
  • Internal training and development programs.

Interested in this position?

Apply directly on the company website

Apply Now

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